3 days old

NOC Analyst Tier 2

Perspecta
Orlando, FL 32801
Business Group Highlights

Civilian, State and Local

Perspectas Civilian, State and Local segment partners with the U.S. Federal Civilian State and Local governments to provide infrastructure services, business solutions, and digital transformation services that help them achieve policy objectives and integrate citizen-centric services.

Responsibilities

Overview

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. Were a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta's talented and robust workforce 14,000 strong'stands ready to welcome you to the team. Let's make an impact together.

NOC Analyst Tier 2 Description

  • The NOC Tier 2 Analyst will be responsible for monitoring network services and responding to events and alarms, supporting the incident management process, including defining the impact, properly escalating, and resolving incidents.
  • In addition, the Tier 2 Analyst will support service and change requests for a highly critical and dynamic WAN/LAN/MAN environment.
  • The Tier 2 Analyst will plan and execute security remediations and OS upgrades to network devices.
  • The NOC operates 24/7/365, the NOC will be staffed with shift schedules and the candidate will a member of a team working one of those shifts.
  • The NOC will collectively work to maintain the Network to meet performance and stability requirements, allowing our customer to meet our business needs.

Qualifications

Education and Experience Required

  • Bachelor's degree and a minimum of 8 years of related experience -OR- a Master's degree and 6 year of experience.

Basic Qualifications

  • 6+ years experience working in NOC environment providing Tier II support
  • Routing and switching/Firewall (FW)/load balancing
  • Working understanding of the OSi model Layers 1-3
  • Working knowledge of TCP/IP and the functions of NW technologies.
  • Working understanding of NW security devices, IPsec VPNs, TCP/IP, Routing, Switching, VRF, VLANS, Bandwidth Utilization, and Load Balancers
  • Candidate must be capable to setup tools and capture, mine and interpret data from Wireshark, Syslog, Netscout, and SteelCentral to maintain and restore overall network health
  • U.S. Citizenship
  • Must be able to obtain a CBP Public Trust
  • Must be able to work shift work

Additional Requirements

Candidate must have demonstrable experience in four or more of the following areas:

  • Troubleshooting, upgrading, and implementing Cisco Switches and Routers
  • Troubleshooting, upgrading, and implementing Cisco ASA Firewalls
  • Troubleshooting, upgrading, and implementing F5 Load Balancer devices
  • Troubleshooting and writing FW rules, NATs, and IPsec communications
  • Managing, auditing and deploying Network device configurations via HPNA
  • Use of Remedy ticketing tools in a NOC environment.
  • Candidate must demonstrate understanding of Incident, Change, Problem and Request management practices

Preferred Qualifications (Certifications)

  • Cisco Routing and Switching
  • CCNA Routing and Switching, CCNP Routing and Switching, CCIE

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Categories

Posted: 2019-08-16 Expires: 2019-09-15

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NOC Analyst Tier 2

Perspecta
Orlando, FL 32801

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