14 days old

Network Ops Center Admin 1 - 3rd Shift (Wed-Sat, 8pm-6:30am CST) - Saint Paul, MN or Gresham, OR

U.S. Bank
St Paul, MN 55102
US Bank is seeking a committed Network Operations Center Administrator with IT Operations support experience to contribute toward the success of our technology initiatives. This position works under the guidance of a Network Operations Center Analyst. Provides high quality day to day support for US Bank's production environment. Demonstrates the sense of urgency and commitment required for managing and maintaining a 24/7 production environment. Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship. Job Responsibilities: - Monitor alerts for network, server, application, and other platforms. - Proactively create tickets on servers, network equipment and circuits. - Analyze and resolve network and server issues. - Prioritize, manage, and properly escalate issues. - Troubleshoot system down situations. - Work with vendors to escalate and quickly resolve circuit and/or equipment issues. - Execute commands for automated server jobs as requested by job application teams. - Take calls from transmission customers and assist them in confirming receipt of files and/or troubleshooting issues. - Update incidents with timely, accurate, and detailed updates within SLAs. - Regularly communicate status to customers. - Adheres to all policies, standards, and procedures. **Qualifications:** Basic Qualifications - High School diploma or equivalent - At least 1 year experience with a data center operating environment, day-to-day operational requirements, and the operation of production systems and equipment. Preferred Skills/Experience - Routing and Switching experience with enterprise-class network devices. - Knowledge in working with Cisco IOS routers and Cisco switches. - Windows server experience. - Basic knowledge of Linux/Unix server OS. - Ability to work well in teams and with minimal supervision. - Must possess excellent verbal communication skills to work with department personnel and various vendors. - Ability to work individually, and in group settings. - Strong interpersonal relationship skills. - Good customer service skills. - Detail-oriented. - Strong problem solving skills. - Ability to work with all levels of management. - Excellent written communication skills. - Strong desire to succeed. - Takes ownership. - Network infrastructure - Hardware infrastructure - Computer operations - IT systems management - CCENT / CCNA - CompTIA Network **Job:** Information Technology **Primary Location:** Minnesota-MN-Saint Paul **Shift:** 3rd - Overnight **Average Hours Per Week:** 40 **Requisition ID:** 190032692 **Other Locations:** Oregon-OR-Gresham U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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Posted: 2019-10-31 Expires: 2019-11-30

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Network Ops Center Admin 1 - 3rd Shift (Wed-Sat, 8pm-6:30am CST) - Saint Paul, MN or Gresham, OR

U.S. Bank
St Paul, MN 55102

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