4 days old

NAM Lead Program/Project Manager (Issuer Services Technology Transformation)

Jersey City, NJ 07308
Job Description

The Issuer Services Technology team manages over 18 applications globally, all of which are business critical in supporting the Agency & Trust business Operations and Front Office teams. Our focus is on transformation, modernization and innovation supported through a series of key programs, application development, venture partnerships and redesigned architecture.

The Senior Program/Project Manager role will be focused on designing, executing and leading NAM transformation programs spanning across all the Issuer Services applications and the business lines we support. The responsibilities will also include the day-day management of the implementation of regulatory and business mandatory enterprise enhancements.

This role will be part of a team that will focus on introducing and implementing revised processes, applied governance, and standardization across the technology division, with a focus on creating best practices on the full technology Lifecyle of Agile deployment and the associated activities centered on the modernization/innovation efforts of a global technology stack.

This role will work closely with the global technology management team, NAM technology teams and various levels of stakeholders across the organization. The Program Manager will report to the NJ based COO team of the technology division and will serve as the NAM PMO lead for business management/PMO related functions as part of the success of the overall programs i.e. hiring, PM tracking/collateral maintenance and budget management.

Key objectives of this role

+ Create, manage, and report on key milestones that make up the various programs and projects that the division is delivering against

+ Business Management related functions supporting programs/projects Budget & capacity planning

+ Responsible for all executive management reporting, and the preparation and delivery of all supporting collateral including but not limited to the full maintenance of the project/program in Citis Project Management Tool

+ Daily program management and oversite throughout the lifecycle of transformation programs

+ Focus on the creation and implementation of a robust Project governance (controls) structure for the Issuer Services technology group

+ Manage the risks and issues of the program and work with the teams to take corrective measurements

+ Manage all stakeholders communication

+ Interact with the PMO group to manage the main program documentations according to Citis policies and procedures

+ Interact and manage the relationship with the assigned technical lead/ teams to understand critical milestones, deliveries, and releases

+ Asses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Ideal Candidate:

+ A bachelor's degree of Science in business management, administration (or any relevant degree), with proven experience in Program Management tools and techniques

+ 8+ years of experience as a Program Manager and/or experience working as a product owner or PM in a technology division of a large banking institution

+ Minimum 3 years experience leading projects through Agile/Iterative methodologies.

+ Strong and proven practical experience in project management, which was gained through managing large and complex projects

+ Good knowledge and handling of project and program management methodology and techniques

+ Experience in managing and implementing successful projects

+ Ability to work positively with the wide range of individuals involved in program management

+ Strong leadership and management skills

+ Extremely organized

+ Advanced presentation skills

+ Ability to navigate in global, large, and complex organization

+ Strong ability to influence without authority

+ Experience using JIRA a big plus

+ Scrum Master and PMP certification strongly desired


**Job Family Group:**



**Job Family:**

Applications Development


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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NAM Lead Program/Project Manager (Issuer Services Technology Transformation)

Jersey City, NJ 07308

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