12 days old

Mgr. Business Operations Jr.

Mosaic Sales Solutions
Irving, TX 75060


The Business Operations, will be supporting the CBU with the daily business operations including but not limited to resource management, system support, business reporting & analytics, process, compliance & risk management.


This positions key responsibilities include but are not limited to:

  • Support CBU resource management including assignments, forecasting, and utilization tracking
  • Lead orientation sessions for new employees on CBU ways of working & corporate operations overview
  • Support CBU with data entry and data compliance in Salesforce & Oracle
  • Support CBU team members with operational & system troubleshooting
  • Work with team members to troubleshoot & resolving operational challenges facing the CBU
  • Support the development and/or implementation of agency business process and standard operating procedures (SOP), along with ensuring CBU compliance
  • Understand all aspects of the CBU client MSAs and enforce a program audit readiness process
  • Support overall information management of the business unit including annual updates of key documents such as playbooks, SharePoint folder access & maintenance, etc.
  • Additional responsibilities as requests by managers

Other duties as assigned


  • Bachelors Degree in Business Preferred
  • 3+ years experience or equivalent demonstrated success in an operational role
  • Bachelors in Business preferred
  • Experiential / agency background preferred
  • Salesforce experience preferred
  • Ability to be very organized and resourceful
  • EI
  • Analytic / problem solving skills (problems have minimal complexity and are clearly defined; solutions may require basic analysis)
  • Decision making latitude (limited knowledge of basic demonstrate basic understanding of route aspects of assigned work)
  • Operational knowledge (receive general instruction on routine work and detailed instructions on new projects/assignments; under general supervision)
  • Good communication and interpersonal skills (explains information with little/no organizational interpretation; communicates primarily with supervisor and colleagues in own department or BU)
  • Microsoft office.
  • Categories

    Posted: 2019-08-06 Expires: 2019-09-05

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    Mgr. Business Operations Jr.

    Mosaic Sales Solutions
    Irving, TX 75060

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