20 days old

Mgr. Associate Client Serv. - MPRO

Mosaic Sales Solutions
Jacksonville, FL 32202

Overview

The Client Service Associate Manager will sell the companys complete product and service offering to its low to mid-level and strategic prospects / clients. Responsibility will include managing existing business with clients by providing support, information, and guidance; researching and recommending new opportunities while also obtaining new and organic sales.  The CSAM responsibility also includes selling products by establishing contacts and developing relationships with new prospects and /or existing clients while recommending solutions. The CSAM is responsible for achieving $500 - $1M in sales annually.

 

The incumbent(s) in this position should exhibit the following ACOSTA values:

\u2022 People Minded Must show dignity and respect to all people\u2022 Integrity Must exemplify the highest degree of ethical behavior\u2022 Results Oriented Must show passion, pride and commitment to succeed\u2022 Trust Must be honest, sincere and confident\u2022 Teamwork Must build trusting relationships\u2022 Innovation Must progress through a combination of creativity, common sense and vision\u2022 Balance Must maintain an optimistic attitude and keep perspective on what is important in life

Responsibilities

Essential Functions of this Position (list in order of most important to least important):

1. The Client Service Associate Mgr. will maintain and manage the relationships and portfolio with existing or new clients by providing support, information, and guidance; researching and recommending new opportunities.2. Sells products by establishing contact and developing relationships with prospects and /or given existing clients; recommending solutions.3. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.4. Maintains quality service by establishing and enforcing organization standards.5. Set up meetings with existing and or potential clients.6. Prepare and presents presentations on products / services to existing and potential new clients.7. Participate on behalf of the company in exhibitions or conferences.8. Collaborate with team to achieve better results with conducting pricing strategies with purchasing and operations.9. Other duties as assigned

Qualifications

Minimum Education Requirements:\u2022 Bachelors Preferred

 

Experience Requirement (i.e. 5 yrs. category mgmt. or 3 yrs. food brokerage):

\u2022 2+ years in customer service, sales or sales representative experience preferred. Some experience may be substituted for some of the above education.\u2022 Supervisor / management experience a plus.\u2022 Proven ability to adapt and thrive in a fast-paced environment while maintaining the highest level of professionalism and integrity.\u2022 Proven experience in selling, communicating and negotiating with clients.\u2022 Proven experience creating and deriving presentations tailored to the audience needs. Knowledge, Skill and Ability Requirements (i.e. \u201cplan-a-gram\u201d software expertise, presentation skills):\u2022 Highly motivated and goal oriented.\u2022 Analytical skills required - detailed data-analysis and comprehensive follow-up needed.\u2022 Outstanding organizational, time management, attention to detail, and prioritization skills.\u2022 Superior interpersonal skills to work closely with other team members and clients.\u2022 Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.\u2022 Excellent written communication, verbal communication, and presentation skills.\u2022 Relationship management skills and open to feedback.\u2022 Possess an advanced understanding and ability to use Microsoft Office products, primarily Microsoft Excel, Power-Point, Word, and Outlook.\u2022 Ability to travel for in-person meetings with customers (with Managers Approval) and partners and to develop key relationships.

Posted: 2019-10-03 Expires: 2019-11-02

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Mgr. Associate Client Serv. - MPRO

Mosaic Sales Solutions
Jacksonville, FL 32202

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