1+ months

MEDICAL ASSISTANT, PIONEER SQUARE CLINIC (FULL-TIME, DAYS)

University of Washington
Seattle, WA 98104

MEDICAL ASSISTANT, PIONEER SQUARE CLINIC (FULL-TIME, DAYS)

Req #: 179130
Department: HARBORVIEW MEDICAL CENTER - PIONEER SQUARE CLINIC
Job Location: Harborview Medical Center
Posting Date: 07/09/2020 
Closing Info: Open Until Filled 
Salary: $3,480 - $4,653 per month 
Union Position: Yes
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.  

As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis:  Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UWs School of Medicine. The UW is proud to be one of the nations premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

Harborview Medical Center's Pioneer Square Clinic has an outstanding opportunity for a full-time, day shift MEDICAL ASSISTANT

Work in fast paced low barrier clinic serving people who are homeless, unstably housed, marginalized and reluctant to use traditional community services. This is a multidiscipline clinic providing primary care. Medical Assistants manage patient flow, support primary care and nursing appointments by assisting with procedures and completing labs, orders, vitals, and necessary charting.  Medical Assistants stock and order supplies ensuring the clinic is ready for patient care. Part of an interdisciplinary team including mental health, receptionist, financial counselors, SW, MH, pharmacy, RN's, psychiatry and community case managers working together to provide compassionate, comprehensive and quality care. Work will be provided both in the clinic and community settings as needed with a focus on outreach, engagement and maintaining people who have been dis- enfranchised from medical care and community services. 

CLINIC FLOW ACTIVITIES:
  • Ensure exam rooms are stocked, clean and ready for patients.
  • Maintain and use supplies and equipment in a cost-effective manner.
  • Prepare medical record for clinic visit. Verify presence of medical records and diagnostic testing (lab work and images) prior to scheduled appointments, requesting existing records and x-rays as necessary.
  • Assist provider by facilitating use of technology including EMR (electronic medical records) and PACS (electronic imaging).
  • Coordinate communication flow in the clinic including answering and directing telephone inquiries to the appropriate individual.
  • Provide basic telephone screening per clinic protocols and recognize emergent/urgent problems and direct to the ARNP.
  • Coordinate clerical patient care activities and/or specialized technical duties unique to the assigned clinic to ensure accurate and expedited patient check-in and discharge, including obtaining consents for care and referral information. Coordinate all check-in issues with Pioneer Square Clinic front desk staff.
  • Take initiative to maintain patient flow for assigned ARNP.
  • Walk patients and lab specimens to Pioneer Square Clinic as needed.
  • Complete billing documents as appropriate.
  • Schedule appointments for patients.

  • PATIENT CARE ACTIVITIES:
  • Prepare patient for examination by the provider.
  • Observe and document the patients physical and emotional condition and vital signs in the medical record, recognize and report symptoms of common medical illnesses to physician or nurse.
  • Perform delegated patient care activities/education in accordance with established standards of practice.
  • Assist during patient examinations and procedures performed by the ARNP.
  • Perform procedures including ear irrigation, urethral catheterization, and sterile dressing changes.
  • Will withdraw venous blood and capillary blood.
  • Will give injectable medications that have been registered with the WA State Department of Health.
  • De-escalate patients as needed (receive de-escalation training in orientation)
  • Unique duties include milieu management (interacting with patients and redirecting)

  • CUSTOMER SERVICE AND TEAM BEHAVIORS
  • Greet patients and families.
  • Review patient needs with providers daily, preferably at the start of each day or session.
  • Advocate for the patient/family by locating appropriate staff to address concerns.
  • Demonstrate an atmosphere/attitude of respect for human dignity and the uniqueness of each person encountered in the clinic setting.
  • Promote and protect general safety for patients/families/friends and co workers through adherence to correct procedures, timely communication of messages and test results, and appropriate consultation.
  • Act promptly and effectively during an emergency situation.
  • Communicate effectively with case managers from DESC and their Psychiatric staff.
  • Maintain/improve own professional competence, knowledge and skills to meet identified self-learning needs and annual review requirements.
  • Apply appropriate policies, procedures, protocols, and standards of practice in performing duties.
  • Support development of clinic and divisional efficiency and effectiveness through participation in quality assessment and improvement activities.
  • Demonstrate support for clinic and divisional policies and procedures.
  • Promote and contribute to the development of team in clinic and working relationships between the clinic and other departments/disciplines.
  • Participate in orientation of new staff and preceptorship of MA students.
  • Other duties as assigned.

  • REQUIREMENTS:
    Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board;
    OR
    equivalent education/experience.

    LEGAL REQUIREMENT:
    Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.

    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    TThe University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.


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    Posted: 2020-07-10 Expires: 2020-09-03

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    MEDICAL ASSISTANT, PIONEER SQUARE CLINIC (FULL-TIME, DAYS)

    University of Washington
    Seattle, WA 98104
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