1+ months

MEDICAL ASSISTANT (ALLERGY CLINIC)

University of Washington
Seattle, WA 98104

MEDICAL ASSISTANT (ALLERGY CLINIC)

Req #: 173302
Department: ALLERGY CLINIC
Job Location: UW Medical Center - Montlake
Posting Date: 01/08/2020 
Closing Info: Open Until Filled 
Salary: $3,412 - $4,562 per month 
Union Position: Yes
Shift: First Shift 

Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2016-2017 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UWs School of Medicine. The UW is proud to be one of the nations premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The UWMC Allergy Clinic has an outstanding opportunity for a full-time MEDICAL ASSISTANT. Under general supervision, the Medical Assistant (MA) will assist the MEDICAL and nursing staff by performing delegated tasks that involve direct patient care; technical procedures or monitoring that may be invasive and require skills validations; transportation of patients, supplies and specimens; ordering and stocking of supplies; and maintenance of special equipment, including sterile equipment and set-ups. The MA role may include coordinating the clerical activities and supporting the front desk activities for patient care in the clinic. The MA also participates in clinic and selected divisional activities to promote effective problem solving and communication.

RESPONSIBILITIES:

PATIENT CARE ACTIVITIES
  • Prepare patient for examination by the provider. Observe and document the patients physical and emotional condition and vital signs in the medical record, recognize and report symptoms of common medical illnesses to physician or nurse
  • Perform delegated patient care activities/education in accordance with established standards of practice
  • Assist during patient examinations and procedures performed by health care professionals
  • Depending upon the credentials of a candidate, administer medications in compliance with WA State Department of Health after successfully completing the competency skills validation in the clinic

    CUSTOMER SERVICE AND TEAM BEHAVIORS
  • Greet patients and families
  • Provide the best patient experience possible
  • Contribute to improving team work and the patient experience
  • Review patient needs with providers daily, preferably at the start of each day or session
  • Advocate for the patient/family by locating appropriate staff to address concerns
  • Appropriately directs patients and others to other departments across the medical center
  • Demonstrate an atmosphere/attitude of respect for human dignity and the uniqueness of each person encountered in the clinic setting
  • Promote and protect general safety for patients/families/friends and co- workers through adherence to correct procedures, timely communication of messages and test results, and appropriate consultation
  • Act promptly and effectively during an emergency situation
  • Maintain/improve own professional competence, knowledge and skills to meet identified self-learning needs and annual review requirements
  • Apply appropriate policies, procedures, protocols, and standards of practice in performing duties
  • Support development of clinic and divisional efficiency and effectiveness through participation in quality assessment and improvement activities
  • Demonstrate support for clinic and divisional policies and procedures
  • Promote and contribute to the development of our team in clinic and working relationships between the clinic and other departments/disciplines
  • Participate in orientation of new staff and preceptorship of MA students
  • Support the "Service Culture Guidelines"
  • Other duties as assigned

    CLINIC FLOW ACTIVITIES
  • Ensure exam rooms are stocked, clean and ready for patients
  • Maintain and use supplies and equipment in a cost-effective manner
  • Prepare patient for care team by rooming patient, taking vitals, opening patient encounter related to multi-disciplinary visit, schedule urgent add- on testing and exiting patient from exam room
  • Initiate eCare and provide AVS (after visit summary)
  • Prepare medical record for clinic visit. Verify presence of medical records and diagnostic testing (lab work and images) prior to scheduled appointments, requesting existing records and x-rays as necessary
  • Assist with inpatient admissions as requested by care team
  • Pre-authorize necessary medications, procedures, and testing, call patients with appointment reminders for clinic and related testing, and call patients with normal test results
  • Assist provider by facilitating use of technology including EMR (electronic MEDICAL records) and PACS (electronic imaging). This includes but not limited to EpicCare requirements, visit summary, smoking cessation, medications, H&P, Allergies, referring providers and pharmacy location
  • Coordinate communication flow in the clinic including answering and directing telephone inquiries to the appropriate individual
  • Facilitate patient  flow in the clinic by rooming patients in all clinics on 8 South as needed
  • Provide basic telephone screening per clinic protocols and recognize emergent/urgent problems and direct to the nurse or physician
  • Coordinate clerical patient care activities and/or specialized technical duties unique to the assigned clinic to ensure accurate and expedited patient check-in and discharge, including obtaining consents for care and referral information
  • Support physician providers and multi-disciplinary team members (4-6 in addition to the MD provider) per clinic needing support and coordination
  • Take initiative to maintain patient flow for assigned providers/team
  • Transport patients and lab specimens
  • Complete billing documents as appropriate
  • Schedule appointments for patients

    REQUIREMENTS:
    Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board;
    OR
    equivalent education/experience.

    Legal Requirement:
    Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.

    ADDITIONAL REQUIREMENT:
    Valid BLS/CPR Card

    This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.


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    Posted: 2019-12-05 Expires: 2020-02-07

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    MEDICAL ASSISTANT (ALLERGY CLINIC)

    University of Washington
    Seattle, WA 98104
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