19 days old

Market Training Lead

Humana
Kansas City, MO 64106
Description The Learning Design Lead uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Lead works on problems of diverse scope and complexity ranging from moderate to substantial. Learning Design lead will lead a team of market trainers who will facilitate system, workflow and training on our senior focused model. Responsibilities The Learning Design Lead analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. Required Qualifications + a Bachelor's degree or outpatient clinical training experience + 8 or more years of technical experience + 2 or more years of project and process leadership experience + Prior experience working in a consumer centric company leading the learning function or related function + Prior demonstrated capability leading teams and developing and maintaining a dynamic and high performing team culture. + Progressive business and financial analytics experience with a focus on learning strategies and adult learning theories + Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications + Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field. + Work experience in a health care + Health Insurance license (or able to obtain one within the first 90 days in the role) Additional Information:The candidate selected for this role will work from home in one of the following markets: Houston; TX, Orlando; Fl, Kansas City; MO, Shreveport; LA, Kansas City, Kansas, Gastonia; NC, Greenville, Anderson, Seneca, Spartanburg or Charleston; SC. Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms when and where they need it. Our employees are at the heart of making this happen and thats why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request. <>

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Posted: 2020-02-07 Expires: 2020-03-08

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Market Training Lead

Humana
Kansas City, MO 64106

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