4 days old

Manager Virtual Care Programs

Kaiser Permanente
Denver, CO 80227
The Manager, Virtual Care Programs reports to the Director, Business Innovation and Operations and works in concert with the Director, Integrated Care Coordination and other reporting managers to identify and define virtual care strategies that support the management of member care across the continuum. The Manager, Virtual Care Programs is specifically responsible for implementing the virtual care strategy and business offering for innovative solutions to virtual population management capabilities under the umbrella of population management and integrated care coordination. The manager reports progress to leadership while maintaining knowledge of current and emerging market trends and is responsible for the management and efficient planning and operations of the Virtual Care workstream. Detailed responsibilities include strategy planning and execution, budget preparation and monitoring, strategic plan development, including annual financial and operational goals and objectives. The Manager, Virtual Care Programs partners with other virtual care stakeholders on initiatives to drive synergies and reduce duplication.

Essential Responsibilities:
  • Identifies and develops, in collaboration with key stakeholders, strategic opportunities to integrate technology and virtual care into product design and the continuum of care.
  • Executes and oversees the virtual care strategic plan, including strategic process improvements to drive innovation, efficiency, effectiveness and clinical quality outcomes.
  • Manages through both direct and indirect reports, including ad hoc business leads for virtual care workstreams (projects). Responsible for employee supervision, including recruitment, selection, orientation, scheduling, evaluation, coaching, rewards/recognition, discipline, and holding staff accountable.
  • Develops and maintains relationships with operational leaders and physicians within the Colorado region, including working collaboratively with other supervisors/managers in the virtual care center to provide highly coordinated care for patients across appointing teams and departments.
  • Collaborate cross regionally on virtual care planning, projects and leading practices.
  • Responsible for the virtual care funds (strategic and operational) and ensures spending within the budget allocation.
  • Develops business cases and SBARS for new virtual care initiatives.
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    Posted: 2019-12-04 Expires: 2020-01-03

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    Manager Virtual Care Programs

    Kaiser Permanente
    Denver, CO 80227

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