4 days old

Manager, Quality Assurance

Home Depot
Atlanta, GA
  • Job Code
Manager, Quality Assurance - Atlanta GA 30308 Skip Navigation
Job Details

Manager, Quality Assurance (133343)

GA - Atlanta

  • Date Posted: Sep 16, 2019
  • Company: The Home Depot
  • Travel: 0-25%
  • Functional Area: Logistics/Supply Chain/Import
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:

Does bringing great products to market excite you? Do you find solving a problem with no direct path to the underlying root cause intriguing and challenging? Do you have an inquisitive mind and data speaks to you? If you answered yes to these questions, then we welcome you to explore the opportunity of becoming a part of the winning team at the largest Home Improvement retailer in the world!


Develop and manage customer-focused, data-driven, risk-based process controls in one of the engineering disciplines supporting manufacturing excellence: product (electrical / mechanical / material science), manufacturing, packaging, or industrial. Manage processes to ensure supplier and factory compliance with relevant requirements from Standard Operating Procedures, contracts, supplier buying agreements, and purchase orders. Enforce continuous improvement / corrective action / preventive action plan implementation throughout each process. Manage business area / engineering discipline to the metrics and reporting developed to monitor quality, service, cost, and risk components of each process. Develop, coach, and train associates to deliver results consistent with strategy.


Manage a team to drive requirements / specs / improvement / innovation on $1b+ of private brand product including some smart home etc. great culture, fun people, cool products, great comp, and unlimited opportunity to solve cool problems and see your work show up on the shelf / in reviews / in sales.
Manage Standard Operating Procedures, reporting, metrics, and audit controls to support a data-driven system of risk and performance based criteria to manage suppliers, factories, and products to quality, cost, service, and risk goals. This work requires quantitative and qualitative analysis of people, processes, and data.
Develop and manage functional responsibilities of service providers, foreign sourcing offices, and internal resources. This work involves the assessment, testing, and inspection of factories and products against standards of performance.
Identify and implement best practices based on industry knowledge.
Develop and deliver training (internally and externally), tailored to the needs of the specific audience.
Define technical requirements associated with factory and product specifications.
Review and resolve issues with suppliers, factories, service providers, merchandising, store operations, distribution, safety, customers, and other related supply chain components.

Typically reports to Director, Quality Assurance
Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

Environment: Typically in a comfortable environment  

Travel: Typically requires overnight travel 5% to 20% of the time.

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of Electrical or Mechanical Engineering.

Years of Relevant Work Experience: 6+ years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
Bachelors degree in Electrical or Mechanical Engineering
Curious and Collaborative 
System Thinking (Optimization/Alignment
Data Science (DataMining/TextAnalytics/Scripts:  Tableau/SQL/BigQuery/R/Python/VBA)
Manufacturing/Operations (Automotive or Aviation)
Operational Excellence (Lean/SixSigma/TQM/TPS/QMS)
Project Management (PMO/PMP)
Excel Expertise (Pivot Tables)
SPC (Minitab/SAS-JMP/InfinityQS)
3D CAD (SolidWorks)
International operations experience, supported by foreign language skills (oral and written)
Personnel management experience in a manufacturing or engineering environment
Executive communication skills (e.g., development and delivery of presentations)
Computer skills sufficient to retrieve, manipulate, analyze, and interpret data

Additional Qualifications:
Ability to travel internationally

Knowledge, Skills, Abilities and Competencies:
Engineering standards development / review / enforcement - min 5 years experience
Manufacturing / Operations / Quality Assurance / Quality Control - min 2 years management experience
Personnel management - min 2 years experience
Continuous improvement program development and execution (e.g., Six Sigma or Lean Manufacturing)
Cross functional, multi-project management - min 5 years experience
Analysis / Statistics - min 3 years experience

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Posted: 2019-10-17 Expires: 2019-11-16

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Manager, Quality Assurance

Home Depot
Atlanta, GA

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