1+ months

Manager, Product Management

Capital One
Richmond, VA 23219
West Creek 8 (12080), United States of America, Richmond, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Product Management

Product Manager

Capital One Partnerships is looking for a Product Manager to lead a team focused on delivering large transformational projects, new partner launches and conversions.  Product Managers are our tech-savvy pioneers, with one eye on whats new and the other on whats next.  Dedicated problem solvers who thrive in a team environment, leverage big data, Agile principles and human insights to create experiences with the power to change our industry.  You will collaborate with business stakeholders, analysts, developers and others across the business to invent features and experiences that make Capital One even more engaging for both our partners and customers. 

Keep reading if:

o    Youre driven to build amazingly simple experiences that make life easier for people

o    You embrace Agile and Lean by defining, building and launching minimum viable products (MVPs)

o    You are excited to use data driven insights to improve customer experience and provide business value

o    You have a passion for identifying and solving real consumer and business problems

What you'll do:

o    Promote and create customer loyalty through innovative, quality driven product strategies and feature sets

o    Work with a cross-functional team to translate customer needs and technology directions into new features and services

o    Define, analyze and communicate product roadmap aligned with business objectives and supported by business cases, market research, customer data and competitive analysis

o    Document and prioritize product specifications including goals, use cases and requirements

o    Drive day-to-day prioritization of work operations, projects and scope, troubleshoot reported issues

o    With partners, define and analyze metrics to measure the success of product launches; ideally even coming up with dashboards everyone can see at any time, thereby improving our speed in seeing and communicating results

What were looking for:

o    Amazing product instincts. You are a creative expert in building and testing great user experiences and have a strong intuition for what people want or need. You have stories you could share about using testing and iteration to solve a complex problem that resulted in positive outcomes all-around.

o    A love for working in ambiguityand making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way.  This is all about being flexible, agile, dependable, and responsive in the face of many moving parts.

o    Confidence.  Whether youre conducting qualitative or quantitative research, youre an expert at extracting insights that might go against what you originally thought theyd bein other words, youre not someone whos looking for validation, but instead, truth.

Basic Qualifications:

- Bachelors Degree or military experience

- At least 3 years of experience in product management or program management

Preferred Qualifications:

- MBA or Masters degree

- 3-5 years of experience translating business strategy and analysis into consumer facing digital products

- 2-4 years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Posted: 2019-12-06 Expires: 2020-02-05

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Manager, Product Management

Capital One
Richmond, VA 23219

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