1+ months

Manager - Healthcare TSD (Technical Solutions Design)

Green Oaks, IL 60048

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Primary Job Function:

The Manager - Healthcare TSD (Technical Solutions Design) position is responsible for setting the strategic direction and managing execution of the TSD team. The manager will provide guidance on how to educate health care providers (from public hospitals to private integrated delivery systems) to drive cost efficiencies; operational productivity; clinical effectiveness and make smarter decisions that improve quality of care. The TSD Manager will cultivate Abbott internal relationships and leverages TSD to drive the broader business objectives for ADD
and Pan-Diagnostics.

Core Job Responsibilities:
Responsible for implementing and maintaining the effectiveness of the quality system.
1. In conjunction with the Area DVP and Enterprise Director; develop; communicate & gain buy-in for; and
execute a nationwide TSD strategy.
2. Define and manage key selling and delivery behaviors for the TSD organization
3. Define and manage the sales cadence and pipeline for the TSD organization
4. Actively align efforts with internal stakeholders to include General Managers; CE Directors;
Enterprise Directors; and Service Directors
5. Actively engage in top opportunities through field travel and direct customer interaction
6. Manage the development and presentation of Executive proposals (strategic; selling; solution design; implementation; etc.) Measure “Customer Value Realization” and act accordingly to ensure each engagement
meets customers value expectations
7. Be knowledgeable about industry trends; changing market regulations and healthcare policy within
defined customer segment.
8. Build and preserve key customer relationships
9. Ensure the team has the proper tools and knowledge to negotiate contracts resulting in long-term
10. Integrate insights from ongoing business analysis and assessment into a multi-year plan and lead
through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy
with short-term tactics to achieve desired results
11. Ensure the TSD organization meets departmental goals and budget.
12. Ensure Abbott total TSD solutions are positioned and executed and that customer advocates and
references are developed
13. Ensure the TSD Organization follows the approved strategic sales processes
14. Provide leadership; direction; training and development of the TSD organization
15. Provide leadership and guidance to the marketing team to develop the TSD portfolio and enhance
supporting materials / proof.

Minimum Education:

Bachelor's Degree is required.

Minimum Experience / Training Required:
Strong critical thinking and problem solving
Strong team leadership skills
Strong internal and external networking skills with executive presence
A minimum of 5 years healthcare business development and engagement sales experience required
A minimum of 7 years of progressive advancement in sales experience
Previous & successful experience of sales management and employee development
• Experience with building business on current accounts and creating new profitable accounts
• Experience in selling consultancy services
Experience in performance management

Job Family: Sales Force
Division: ADD Diagnostics
Travel: Yes, 50 % of the Time
Medical Surveillance: No
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)


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Manager - Healthcare TSD (Technical Solutions Design)

Green Oaks, IL 60048

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