1+ months

Manager, Counsel - Card and Retail Bank

Capital One
McLean, VA 22101
McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Counsel - Card and Retail Bank


The Card & Retail Bank Legal team is seeking an attorney to provide legal support for Capital Ones Retail Bank. At Capital One, you get to work with bright and intelligent individuals who will help elevate you to a new level. If you enjoy working with a team of high performing top talent, Capital One is the place for you! Our legal team thrives on collaborating and creates an inclusive environment where everyones voice is heard. This exciting role will allow you to use your depth and breadth of experience to strategize and influence the business lines you support. In addition, you will have the opportunity to enhance your skills and broaden your knowledge. Come to Capital One to be a part of challenging work while enjoying our exceptional culture and work-life balance.

The attorney in this role will be responsible for providing support to the consumer banks market experience lines of business. The successful candidate must be capable of quickly answering complex legal questions that arise in our cafes and bank branches, including with respect to federal consumer banking laws and state laws impacting consumer deposit accounts.


  • Work with compliance and business partners to investigate consumer complaints within your areas of responsibility and develop appropriate written responses

  • Identify and coordinate resolution of potential line of business compliance or operational errors

  • Provide legal advice on approaches for standardized responses to particular types or recurring instances of complaints or non-litigation demands for compensation

  • Legal point of contact for Market Experience - including support for questions that arise in connection with safe deposit boxes, trust accounts, third-party claims against bank accounts, and account disputes

  • Partner with Compliance and Risk to support cafe and branch initiatives

  • Daily interactions with branch and associates


  • Juris Doctor from an accredited law school

  • Active member in good standing of at least one state bar

  • At least 3 years of legal experience supporting a retail or direct bank

  • At least 3 years of experience with laws and regulations related to deposit accounts


  • At least 4 years as in-house counsel at a banking institution or at least 4 years of experience as a practicing attorney in a law firm providing legal advice for a retail bank

  • Expertise in Regulation E, Regulation CC, Regulation DD, UDAAP, Articles 3, 4 and 4A

  • Knowledge of deposit account ownership structures, FDIC insurance requirements and state laws impacting safe deposit boxes

  • Awareness of state and other political subdivision laws impacting retail establishments

  • Ability to build collegial and effective relationships with business clients, attorneys, risk and compliance professionals

  • Ability to prioritize and manage a significant volume of legal questions on a broad array of topics with multiple and simultaneous deadlines

  • Ability to rapidly synthesize new information and make quick, well-grounded decisions

  • Excellent legal research and verbal and written communication skills with the ability to influence others

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


Posted: 2019-12-06 Expires: 2020-02-12

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Manager, Counsel - Card and Retail Bank

Capital One
McLean, VA 22101

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