10 days old

Loans Risk & Controls, Senior Analyst (AVP)

London, OH 43140
**Job Background / context**

The Loans Risk & Controls Senior Analyst will form part of a global team focused on operational risks and controls working in collaboration with the existing ISG Operational Control function and ISG Operations & Technology teams and management structures to ensure an effective control environment. A solid understanding of products and services related to Loan Operations, is critical to contribute to the commercial objectives of the business while also strengthening internal controls. This role will incorporate, but is not limited to, oversight of operational risk events (ORE), management of corrective action plans, preparation of managements control assessment (MCA) process, engagement with Internal Audit and participation in control forums. This resource will face off directly with the business, technical, and operational teams.

This is an important role, reflective of the increasing criticality of strong risk and control focus within a large operations organization such as ISG.

**Key Responsibilities:**

**Risk and Control Governance**

+ Audit Lead and manage internal and external audits through the various phases, including establishment and tracking of Corrective Action Plans (CAPs).

+ Policy/ Guidelines - Awareness, implementation guidance, and enforcement of related policies and procedures.

+ Controls Reporting oversight ensure that all key controls are included in MCA process and confirm the veracity of MCA testing in line with how the process operates.

+ Recommend appropriate and pragmatic solutions to operational risk and control issues

+ Identify opportunities for process improvements and efficiencies.

+ Issue Remediation ensure that all issues are tracked through appropriate forums (Issues, Corrective Actions, and milestones) inclusive of self-identified (IBAM), regulatory or audit issues and recommending suitable solutions for Corrective Action Plans (CAPs).

+ Understand critical requirements of Citi policy/procedure/standards and regulatory requirements.


+ Experience of working in a Risk & Controls role in a global organization.

+ Experience in business and process analysis along with managing projects or leading large initiatives.

+ Experience of working in Risk and Control Self-Assessment (RCSA) environment and related tools in an operational environment is an added advantage.

+ Financial services experience in an operations environment and awareness of the related operational controls.

+ Lead and assist on regional or global quality assurance and operational control related projects.

+ Use communication skills to influence a wide range of internal audiences including product, function, or regional executive management partners.

+ Knowledge of Loans Operations, Internal Audit or Compliance Assurance related experience is a plus.

+ Able to plan and organize several initiatives to deadlines; ability to prioritize work streams pragmatically and flexibly.


+ Able to interact with Auditors, Compliance, and Independent Controls Groups and to have the ability to influence & negotiate.

+ Ability to build strong relationships at various level and work to tight deadlines as part of a team.

+ Willing to be involved in all aspects of a task and work on several initiatives concurrently and cope with changes in priorities.

+ Exhibit good attention to detail while focused on delivery.


+ Excellent written and verbal communication skills and aptitude in communicating with senior management.

+ Strong analytical and time management skills, excellent attention to detail.

+ Ability to proficiently use MS Office products, particularly Outlook, Power point, and Excel.

+ Be confident at presenting open issues on the right forums for Operational quality assurance and controls projects for regional and global partners/ leaders.

+ Develop strong partnerships within the ISG Operations & Technology groups, as well as other organizations supporting ISG activities (IA, Compliance, etc.).

+ Strong analytical and interpretation to effectively translate process data into the larger control framework and identify issues/ control breaks.


**Job Family Group:**

Operations - Services


**Job Family:**

Reference Data Management


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Loans Risk & Controls, Senior Analyst (AVP)

London, OH 43140

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