3 days old

Lead Specialist, UX Human Centered Design

Atlanta, GA 30309
**Business Title:** Lead Specialist, UX Human Centered Design

**Requisition Number:** 84017 - 27

**Function:** Advisory

**Area of Interest:**

**State:** GA

**City:** Atlanta


We are The Lighthouse within KPMG's Consulting practice. We tap into the power of emerging technologies and scientific breakthroughs to create solutions and products that address the largest and most complex issues faced by global companies. By blending technology with our industry expertise, we're able to harness the potential of Cloud, AI, ML, IoT, 5G, and quantum computing to design and implement real-world solutions for a variety of business problems. Work with confidence knowing your ideas are heard and backed by one of the world's top professional services firms. Spark your curiosity and ignite your career at The Lighthouse.

KPMG is currently seeking a Lead Specialist in Transformation Delivery for our Consulting (https://advisory.kpmg.us/) practice.


+ Facilitate the design of engaging experiences (products, services, workshops, campaigns and others) that exceed people's expectations and achieve desired business outcomes

+ Manage a diverse team of KPMG personnel and client stakeholders as you collaboratively translate human insights and business requirements into a compelling future-state vision, creating tools such as workshops, journey maps, service blueprints, experience prototypes, user personas, research summaries, and stakeholder presentations

+ Lead user research, validation, and testing efforts (qualitative and quantitative) to ensure solutions are rooted in real-world user needs and deliver necessary functionality in ways that delight and drive adoption

+ Present and defend the value of user insights and the translation into the team's design solution to client stakeholders through storytelling in a way that inspires confidence and drives approval

+ Participate in business development efforts by helping craft approaches, estimates, and presentations for client proposals, including being the voice of design in customer presentations, telling our story and communicating the value our approach

+ Contribute to our community of Human-Centered Design practitioners, providing expertise and advancing KPMG's methods to ensure we remain at the forefront of our craft and relevant to our clients' greatest challenges


+ Minimum five years of recent experience delivering Human Centered Design, Product/Service Design, Design Thinking, and/or Design Research and Strategy efforts as a client-facing professional in a consulting environment

+ Bachelor's degree in User Experience Design, Product Management, Graphic Design or related field from an accredited college or university

+ Advanced proficiency in current methodologies and frameworks such as Design Thinking, Primary and Secondary Research, Heuristic Analysis, Persona/Journey Mapping, Service Blueprinting, Rapid Prototyping, User Testing, and Agile Prioritization using tools such as Mural, Sketch, Figma, InVision, Adobe Creative Cloud, Microsoft Office Suite, Jira and Confluence

+ Strong project portfolio that demonstrates effective problem solving through design, consulting, and execution, the connection of research insights to solution to business outcomes while leading and managing diverse teams to deliver an exceptional customer experience

+ Excellent consulting, facilitation and storytelling skills (oral, written and visual communication) with the ability to inspire, educate and persuade

+ Willing and able to travel to client and KPMG locations as needed

+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.

**GL:** 4

**GF:** 15292


Posted: 2022-05-13 Expires: 2022-06-15

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Lead Specialist, UX Human Centered Design

Atlanta, GA 30309

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