11 days old

Lead Quality Assurance Analyst

Citigroup
Tallapoosa, GA 30176
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.


**Enterprise Cybersecurity Risk Management** is responsible for Cybersecurity Quality Assurance (QA) program, Cybersecurity Issue Management and CISO Residual Operation Risk (SROR) reporting. Cybersecurity QA team provides quality assurance services for Third Party Information Security Assessments, Information Security Risk Assessments, Vulnerability and Threat Management programs. Cybersecurity Issue Management is responsible for monitoring and reporting on CISO-owned issues as well as monitoring cybersecurity issues across the enterprise. CISO SROR program is responsible for partnering with key stakeholders within CISO and O&T to identify emerging risks within the environment and monitor and report on their remediation status.


This role will report to the CISO Issues QA Manager within the CISO Governance, Risk & Control, and Policy organization, responsible for providing quality review of CISO control issues for accuracy of issue attributes, CAP structure, and issue Root Cause Analysis. The QA Coordinator ensures that data within the Issue & CAP Management System is in line with policy, standards, and procedures.


The Lead Quality Assurance Analyst (Vice President) will help strengthen our risk and controls environment by developing and executing strategies to innovate and support the expansion of the CISO QA program including approach design, development, implementation, reporting, and analysis of the data.


**As a team member your responsibilities will be:**


+ Review the identified issues, gain agreement on planned actions and provide strategic remediation paths.

+ Support CISO QA SVP and QA Director in fostering a strong partnership across CISO business units and risk and control teams, Global Business Risk and Controls, 2nd, and 3rd line functions to drive accountability to Citis Mission and Value Proposition, Leadership Principles, and strategic initiatives.

+ Support the implementation of escalation criteria and practices to ensure issues and risks are escalated timely and reporting to senior management occurs appropriately, consistently and at the right levels.

+ Partner with Risk and Control teams and business partners to calibrate and discuss Quality Review findings.

+ Recommend systemic and procedural solutions for compliance with risk and control requirements.

+ Contribute to the continued development and improvement of CISO QA Review methodology, procedures, and tools.

+ Produce reports to stakeholders regarding status, themes, and trends.

+ Assist CISO QA SVP on day-to-day basis with ad-hoc projects, reviews of CISO QA internal and external deliverables.


**Qualifications:**


+ 5 - 8 years relevant experience in any of the following: Risk and Controls, Issue Management, Compliance, Audit or Regulatory functions, IT Audit.

+ Bachelor's/University degree or equivalent experience.

+ Specific subject matter expertise regarding risk and control disciplines within CISO processes.

+ Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.

+ Ability to analyze a process and recommend ways to improve quality, controls, and efficiency.

+ Ability to drive change to business practices by working effectively across a global organization.

+ Excellent organizational skills, ability to multitask and adapt to change.

+ Has the ability to operate with a limited level of direct supervision.

+ Exercise independence of judgement and autonomy.

+ Problem solver with the ability to translate plans into actions.

+ Superior oral and written communication skills.

+ Strong Excel skills (Database experience a plus).


**Benefits:**


+ Long-term career path across geographies and business lines

+ Friendly work atmosphere

+ Competitive compensation package

+ Flexible work arrangements

+ Paid Parental Leave Program: At Citi, we aim to support families through all life stages, and do our best to help our colleagues manage work and family life, we provide additional support to our employees (maternity leave and paternity leave) on top of the local legal requirements.

+ We offer recognition of your efforts through our compensation package with added benefits:

+ Private Medical Care Program and onsite medical rooms in our buildings

+ Pension Plan Contribution to Voluntary Pension Fund

+ Group Life Insurance


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**Job Family Group:**


Technology

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**Job Family:**


Information Security

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Categories

Posted: 2022-05-13 Expires: 2022-06-12

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Lead Quality Assurance Analyst

Citigroup
Tallapoosa, GA 30176

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