1+ months

Lead Product Manager - Virtual Healthcare Solutions

Humana
Boston, MA 02133
Description Humana is a Fortune 60 company transforming from an innovative health insurer to an integrated health plan and health care service provider leveraging our deep expertise serving seniors. The Lead Product Manager will join and help grow a strong team to develop, manage, and scale digital health solutions across Humanas markets. These solutions will simplify access to care, prevent and slow disease progression, and enable seniors to live independently in their homes. Reports to Director, Digital Health Product. The position is full time and based at Humanas brand new studio_h facility in Bostons Seaport. Requires up to 30% travel.Relocation will be covered to Boston, MA for this position. Responsibilities We are looking for a Product Manager to join our team to develop and evolve creative partner programs, which enable businesses to access quality creative at scale. Creative is one of the biggest drivers of sales lift in digital health campaigns. This role will focus on developing and managing end-to-end creative programs that drive discovery and adoption of partners at scale. You will be asked to think through end-to-end program development, testing, launch and optimization, including shaping training, managing program tech builds, and developing partner benefits that are systematically offered to accelerate the success of both the partners and their end clients. In addition, you will lead a cross-functional effort within Humana that includes working closely with our marketing, sales, software developers, legal, creative and data science teams. Key Responsibilities + Defines, develops, and delivers virtual care solutions for use across Humana. + Defines the vision for virtual care products to enable holistic, integrated member-centric care delivery. + Identify and generate solutions to support and refine customer needs + Collaborates with internal stakeholders and research teams to ensure alignment with internal business partners and member needs. + Works with the external digital health ecosystem to partner or buy relevant capabilities for integration into our products. + Implements agile and lean methodologies to rapidly learn and iterate product concepts to create sticky user experiences. + Defines and executes pilots to demonstrate value propositions in real-world settings. + Prepares launch plans in conjunction with business partners to launch solutions at scale. + Drives product success metrics including market adoption, customer satisfaction, and utilization. Essential qualifications: + Bachelors degree and 7+ years of experience in technical product management and development; advanced degree preferred. + Strong record of success defining and delivering digital products and experiences to market. + Solid domain experience in remote monitoring, telehealth, data analytics, and/or chronic disease management. + Passionate about understanding customer problems and jobs to be done. Customer-centric, market-driven, and inquisitive by nature. + Able to rapidly create credible relationships with external and internal partners. + Outstanding oral and written communication skills; ability to communicate at all levels. + Proven ability to thrive in a dynamic environment, be nimble and adaptable, and handle ambiguity. + Leads by example; not afraid to get hands dirty, immerse in details when necessary, but maintain strategic perspective as well. Preferred Qualifications: + Mix of startup, growth stage, and larger company experience desirable. + Understanding unique needs of seniors a plus. + Experience commercializing digital health products for consumers, patients, health plan members, and/or health care providers preferred. Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms when and where they need it. Our employees are at the heart of making this happen and thats why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request. <>

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Posted: 2019-10-18 Expires: 2020-07-19

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Lead Product Manager - Virtual Healthcare Solutions

Humana
Boston, MA 02133

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