11 days old

KPMG Lakehouse - Director of Program Delivery

Orlando, FL 32806
KPMG Lakehouse - Director of Program Delivery

**Orlando, Florida**

**Requisition #:** 44780

**Practice Area:** Business Support Services

**Location:** Orlando, FL

KPMG Lakehouse embodies the firm's rich culture and commitment to lifelong learning and innovation. A significant investment in its people, the Lakehouse is the cornerstone of a strategic learning transformation designed to ensure KPMG's continued ability to attract and retain the best talent, equip its professionals to help clients meet the challenges of a dynamic marketplace, and support innovation throughout the firm. Located in the master-planned community of Lake Nona in Orlando, the Lakehouse is a place for KPMG people to be inspired, recharge, reconnect, and refocus on new challenges and opportunities. Opening in January 2020, it will feature 800 single-occupancy guest rooms, 90 learning and innovation spaces, a 1,000-seat assembly hall, and an Ignition Center where professionals can meet with clients to explore potential disruptors, new business models, and breakthrough solutions. The 55-acre site will also include multiple dining areas, a separate social venue and numerous fitness and recreational amenities to support the firm's focus on health and well-being.

KPMG is currently seeking a Director, Program Delivery Lakehouse to join our KPMG Lakehouse organization.


+ Create and drive methodology and process design of a strategic program delivery model that results in exceptional service, operational efficiencies and a differentiated experience for learners and other meeting attendees at the Lakehouse

+ Work shoulder to shoulder with the Lakehouse operator conference team to establish and drive the implementation of technology solutions, communication flow, resource model and expectations for execution of program specifications and support for learning operations

+ Serve as a key influencer with program sponsors and participants to support change management to the Lakehouse operational model

+ Accountable for the performance management and professional development of the program delivery team by conducting necessary due diligence and preparation for formal performance conversations, setting goals, offering feedback, sourcing developmental opportunities, providing long-term career guidance to counselees and others across the department, and being a role model for doing the right things and treating people the right way

+ Establish and leverage key relationships with firm functional, industry, market and KPMG Business School (KBS) leaders to ensure connectivity to the business and extend delivery knowledge on event design options that support program objectives being met

+ Ownership of the creation of metrics and leadership reporting that quantify efficiencies and demonstrate program delivery model value


+ Minimum of fifteen years of experience with increasingly responsible and significant positions in the meeting and event industry

+ Bachelors degree from an accredited college/university; post graduate degree is a plus

+ Ability to develop strategic organization and resource plans, defining next generation business needs as well as innovative business solutions

+ Advanced organizational, leadership and people management skills

+ Outstanding verbal/written communication, collaboration, presentation and negotiation skills

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. Thecontains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

**Our Benefits**


KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

**Personal Time Off (PTO)**

Up to 30 PTO Days per year (depending on job classification/level/years of service).


+ 401(k) and Pension Plans

+ Dependent Care Flexible Spending Account

+ Health Care Flexible Spending Account

+ Mortgage Assistance Program

+ HomeBenefits@Work Program

+ Hyatt Legal Plan

* Benefits vary by employment status.


Posted: 2019-08-07 Expires: 2019-09-06

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KPMG Lakehouse - Director of Program Delivery

Orlando, FL 32806

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