Job Description JPM Payments – EMEA Payments Solution Centre – Access Support Specialists - Professional – Bournemouth – German Linguist Organization DescriptionResponsibilitiesResponsible for the full client experience with respect to the use and support of treasury web products (JPMorgan ACCESS) in a Technical Support Help Desk role. (Phone and / or email)Provide professional, courteous, and competent technical and procedural telephone support to clients for web and PC based treasury products and services. software/hardware recommendations, and security practicesQualifications•Fluent in English and German at a business level.•Excellent communication skills (verbal and written) with emphasis on banking terminology•Proficiency in MS Windows and Office with the ability to work with multiple applications at the same time•Technical proficiency in Windows LAN/PC environments and systems, and in web and browser-based applications and technologies
Keyword: card%20services