6 days old

IT Support Engineer II, Pharmacy

Amazon.com
Meridian, ID 83642

DESCRIPTION

Job summary
Amazon Pharmacy€™s mission is to deliver the right medications to our customers at the right times without the complexity and frustration of the traditional healthcare system. We are looking for an experienced Support Technician to join our growing IT team. You will provide quality technical support to internal customers through one or all available channels, meeting or exceeding their expectations at every opportunity.

Key job responsibilities
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.

BASIC QUALIFICATIONS

High School or equivalent diploma 3+ years IT experience with client, server, and network service delivery 4+ years of hands on IT systems or relevant experience in a commercial production environment 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP 4+ years of experience in each of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI) 4+ years of experience troubleshooting skills in a multi-user high availability environment 4+ years of experience in PC repair, troubleshooting, deployment, and liquidation

PREFERRED QUALIFICATIONS

Bachelor€™s degree in Computer science or IT related field
Industry relevant certifications such as: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS
Strong troubleshooting skills of very complex systems
Ability to explain complex IT concepts in simple terms
Excellent written and verbal communication skills
Ability to manage high priority projects


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Posted: 2022-05-13 Expires: 2022-06-12

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IT Support Engineer II, Pharmacy

Amazon.com
Meridian, ID 83642

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