4 days old

IT Senior Business Analyst

Citigroup
Belfast, ME 04915
**Overview of Citi:**


Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.


**Role Overview**


The IT Senior Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way.


The Security Master Central (SMC) system is an extensive reference data platform that is the strategic source of securities data across the bank. The SMC Business analysis team are seeking a motivated analyst with expertise in technical writing to take ownership of the documentation standards for the BA team. The overall objective of this role is to contribute to continuous iterative exploration and process improvement.


Responsibilities;


+ Take a leadership role in creating and driving solutions for continuous improvement.

+ Develop documentation standards, working closely with seniors for approval.

+ Implement and maintain documentation standards across all team processes, training materials and manuals.

+ Collaborate with members of global team to develop new and enhance existing content.

+ Lead monthly meetings with seniors to review gaps in process documentation, set priorities and timelines.

+ Lead regular presentations to the Global team to inform and demonstrate standards and content improvements.

+ Supports a continuous improvement culture, ensuring process and methodologies demonstrated are effective, and supportive of the employees.


**Qualifications:**


+ Excellent verbal and written communication skills, excellent interpersonal skills, problem solving, team work and analytical skills.

+ Highly collaborative, team orientated and a strong consensus builder.

+ Ability to lead small initiatives and motivate diverse teams in multiple locations to support delivery of agree objectives.

+ Process oriented; able to analyze current processes, suggest and define improvements; able to analyze raw data and draw conclusions.

+ Self-motivated and well organized. Proven track record; ability to handle multiple tasks, prioritize accordingly and make decisions as required.

+ Excellent presentation skills, highly experienced in Microsoft Office suite

+ Must be a self-starter with the ability to set high standards of deliverables. Highly developed attention to detail.

+ Experience of working within a global and virtual team.


**Education:**


+ Bachelor's degree/University degree or equivalent experience


**What we Offer**


As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;


+ 23 days paid annual leave

+ Award winning pension scheme,

+ Life assurance and

+ Private medical insurance with Bupa healthcare.


In addition, we offer a competitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loan Company) to divert saver and company match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.


Our select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.


Our vast range of diversity networks and on site multi faith room demonstrates Citis commitment to growing a diverse workforce.


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**Job Family Group:**


Technology

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**Job Family:**


Business Analysis / Client Services

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Categories

Posted: 2022-05-13 Expires: 2022-06-12

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IT Senior Business Analyst

Citigroup
Belfast, ME 04915

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