4 days old

IT Quality Sr Analyst

Belfast, ME 04915
**Overview of Citi:**

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

**Role Overview**

The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


+ Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.

+ Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.

+ Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.

+ Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.

+ Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.

+ Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.

+ Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.

+ Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.

+ Acts as advisor and mentor for junior members of the team.

+ Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.

+ Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.

+ Requires sound and comprehensive communication and diplomacy skills to exchange complex information.

+ Performs other duties and functions as assigned

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


+ Demonstrated execution capabilities.

+ Development experience in a fast-paced, time-to-market driven environment Experience with test automation, test scenario and test scripts creation and modification Comfortable with writing complex queries Experience with reporting tools. Hands on experience with testing automation tools.

+ Project management experience preferred


+ Bachelors/University degree or equivalent experience

**What we Offer**

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

+ 23 days paid annual leave

+ Award winning pension scheme,

+ Life assurance and

+ Private medical insurance with Bupa healthcare.

In addition, we offer a competitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loan Company) to divert saver and company match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.

Our select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

Our vast range of diversity networks and on site multi faith room demonstrates Citis commitment to growing a diverse workforce.

**Function background/context:**

We are looking for a highly motivated testing professional who is ready to take on the challenges of working in a fast-paced, world class environment and ready to own the quality of mission critical software.

Application Overview Citi Clarity is an innovative product offering within the Data & Digital business. Unified Reporting is one of Claritys new priority strategic transformations which positions it centrally in the wider Securities Services Technology offering. This transformation initiative will create a single client facing reporting application which aggregates multiple existing reporting applications across both Custody and Funds. This will provide our users/clients with a single, consistent and intuitive interface to support all their reporting needs.

Clarity as an application stack is unique in natural as it covers multiple different content streams, which give exposure to multiple LoBs. Clarity services both internal Operations clients as well as external clients.

The individual will offer hands on test execution expertise for the Unified Reporting with the role including but not limited to the following:

+ Testing specialist for complex reporting system

+ Senior point of contact for Unified Reporting QA

+ Engagement with project stakeholders to define a test approach and design test cases to support it

+ Responsible for inputting to test status reporting to senior project stakeholders

+ Execution of manual testing for both new functionality and regression

+ Responsible for ensuring high quality test artefacts and audit readiness at all times

+ Driver in partnering with test engineering team to ensure structured automation rollout

+ Oversight and progress tracking for all assigned resources

+ Responsible for implementing SST QA standardisation initiatives

Key Relationships:

Partner with technology teams across the Data & Digital department and the wider Citi technology group to drive quality across the software development life cycle.

Development Value:

The candidate has the opportunity to be a major contributor to the Data & Digital business in succeeding in their goals of increasing revenue, while decreasing system errors and outages. This also gives the candidate an opportunity to work with bright, innovative individuals both on the business and technology side and the successful candidate will make a significant difference to Data & Digital business performance. As this is also in support of a global business, the candidates will be exposed to the internal workings of a global operations and appreciate the challenges and complexity of a global system environment.

**Qualifications and Competencies**

B.Sc. in Computer Science or related field or Equivalent combination of education and experience

Strong knowledge of full software development and testing lifecycle

Proven track record of delivering under pressure and conflicting priorities

Proven track record of ensuring best practice implementations i.e. retrospectives, code review, code quality gates (i.e. Sonar) etc.

Experience with manual testing for enterprise applications following iterative or agile methodologies

Experience in writing range of test artefacts; test strategy, test plan, test cases, test reports etc

Experience in a global team across a split site environment

Experience of reporting to senior business stakeholders

Experience in automation using Selenium with Java Beneficial

Previous experience with SQL and MongoDB or similar Beneficial

Experience in Cucumber - Beneficial


**Job Family Group:**



**Job Family:**

Technology Quality


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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IT Quality Sr Analyst

Belfast, ME 04915

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