5 days old

IT Quality Intmd Analyst

**Function Overview:**

Citis Treasury and Trade Solutions group is built on the power of our network. Citi Treasury and Trade Solutions (TTS), provides integrated cash management and trade finance services to multinational corporations, financial institutions, and public sector organizations across the globe. With a full range of digital and mobile enabled platforms, tools and analytics, TTS continues to lead the way in delivering innovative and tailored solutions to its clients. TTS offers the industrys most comprehensive suite of treasury and trade solutions including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, trade finance and services.

TTS counts 80% of Global Fortune 500, over 1,100 public sector entities and thousands of financial institutions amongst its diverse client bases. Doing business in 160 countries and jurisdictions, and transacting in over 140 currencies, TTS processes some USD 4.0 trillion of client payments every day. Collaborates with clients to deliver next-generation financial solutions using TTS Innovation Labs.

**Application / Team Overview:**

Citibank Commercial Cards offers card-based payment solutions to large corporations and federal and state governments for the procurement of goods and services as well as travel, entertainment, and fleet related expenses. Commercial Cards' strategic objective is to compete and differentiate based on global capability and customized solutions for high-value customers.

**Role Description:**

Commercial Cards Non-Functional Testing team is looking for a candidate who will take ownership of one or more applications Performance testing solutions & play SME role to engage with Development, Architect & Business team to gather the requirements & design the Performance testing approach to certify the application changes before Production deployments.

This role required to work closely with Global NFT team & expected to lead small team along with NFT practice manager on need basis. He/she requires exceptional communication skills across both technology and the business and will have a high degree of visibility. Person should have strong knowledge to lead Non-Functional Testing (Performance Testing & Engineering) for applications with complex architecture and should have exposure in monitoring, profiling & analyzing with industry standard tools.

The ideal candidate will be dependable and resourceful software professional who can comfortably work with the globally distributed stakeholders, dynamic work environment that fosters diversity, teamwork, and collaboration. The ability to work in high pressure environment is essential.


+ Bachelors/University degree or equivalent experience.

+ 7-10 years experience in an IT Quality role.

+ Ability to work independently or within groups on projects assigned.

+ Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.

+ Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities.

**Technical / Functional Proficiency:**

+ **Primary Skills:** Performance Testing & Engineering.

+ **Tools:** MF Performance Centre with Web, Web Services (Rest, Microservices), MQ (Java), Mainframe RTE, Database Testing (ETL), AWR analysis, AppDynamics Profiling, Kibana & Log Analysis, CA Service Virtualization (LISA).

+ Ability to assess & design the standalone component or End to End Testing approach.

+ The implementation and execution of a performance test framework for non-functional testing (Load, volume, stress, capacity, Breakpoint, and scalability) which validate business non-functional requirements.

+ A strong knowledge of Monitoring tools that allow for analysis of system health and potential bottlenecks. i.e., App Dynamics, Kibana, Splunk, BMC True Sight, etc.

+ Produce and maintain Key Performance Indicators (KPIs) around the testing performed. Manage best in class service quality and manage SLA accordingly.

+ Support active contribution in creating performance testing artefacts including Performance test strategy and test plans/estimates, optimization & KPI reports.

+ In-depth knowledge and working experience with Performance Centre, App Dynamics, HP Site scope and Good to have knowledge on other latest Performance Engineering & Performance Testing tools (i.e., CA Lisa Virtualization) and Open-Source performance testing tools (Apache JMeter, Web LOAD etc).

+ A strong knowledge of / experience with profiling application end to end performance and identifying application and hardware / operating systems bottlenecks.

+ Experience in identifying and providing tuning recommendation for various infrastructure components such as Application Servers, Database Servers, Message Buses and Web Servers.

+ Experience of working in Agile testing methodology.

+ Attention to details & ability to automate repetitive tasks.

+ Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.

+ Requires basic understanding of how own area integrates within IT Quality to achieve objectives.

+ Good to have technical & programming knowledge with one or more languages i.e. Java, JavaScript, C#, Python, Ruby, etc.

+ Business domain knowledge of Commercial Cards, Corporate Digital Channels, Payments, Receivable & Treasure will be added advantage.

+ Good to have exposure for developing stubs and drivers.

**Leadership Skills:**

+ Good collaboration & ability to communicate with technical & non-technical stakeholders.

+ Collaboration with other teams including Development, Architect, Business and Production Support.

+ Identify, recommend, and implement framework, strategies, and toolsets to optimize test execution, expand test coverage, and reduce risk.

+ Strive towards the continuous process improvement & test framework / scripts optimization to achieve efficient testing solutions.

+ Flexible to work across different Time zones supporting stakeholders across the globe.

+ Strong customer service focuses with the ability to communicate with highly technical management teams.

+ Possess excellent verbal and written communication skills, both technical and functional.

+ Managing time and changing priorities in a dynamic environment.

+ Ability to provide quick turnaround to software issues and management requests.

Ability to assimilate key issues and concepts and come up to speed quickly.


**Job Family Group:**



**Job Family:**

Technology Quality


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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