1+ months

IT Program Manager

Amazon.com
Austin, TX 78701

DESCRIPTION

Amazon Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key Responsibilities
· Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
· Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
· Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
· Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
· Influence design and development of strategic processes
· Work with program managers and business leaders to communicate and impact critical business initiatives
· Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
· Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence

BASIC QUALIFICATIONS

· Bachelor€™s Degree from an accredited university.
· 5+ years of experience managing large global IT projects from initiation to closure.
· Experience with core IT infrastructure components and service concepts.
· Experience managing conflict, escalations, negotiating compromise and influencing others and problem solving.

PREFERRED QUALIFICATIONS

· Master€™s Degree from an accredited university
· PMP Certification
· 4 years of experience managing IT projects from initiation to closure
· Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies
· Experience with procurement of IT equipment
· Ability to successfully manage cross-functional projects involving multiple stakeholders and varying levels of management
· Experience as a leader and mentor for project teams in a matrixed environment
· Experience in distribution, manufacturing, logistics, or other warehouse environments
· Proficiency with MS Project, Excel, and SharePoint
· Strong oral and written communication skills


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Categories

Posted: 2020-06-12 Expires: 2020-10-04

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IT Program Manager

Amazon.com
Austin, TX 78701

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