13 days old

Install & Service Team Manager - 1913040

ADT
Riverside, CA 92501
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Company Overview:

The ADT Corporation (NYSE: ADT) is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 17,500 people throughout North America. More information is available at www.adt.com.

Position Summary:

An ADT Service & Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory.
  • Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate Service
  • Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills.
  • Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.
  • Works with General Manager to meet profitability goals
  • Conducts meetings on a monthly/quarterly basis.
  • Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.
  • Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.
  • Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.
  • Ensures consistency of field installation and service activities.
  • Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.
  • Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.
  • Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results. 

!*!
Company Overview:

The ADT Corporation (NYSE: ADT) is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 17,500 people throughout North America. More information is available at www.adt.com.

Position Summary:

An ADT Service & Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory.
  • Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate Service
  • Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills.
  • Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.
  • Works with General Manager to meet profitability goals
  • Conducts meetings on a monthly/quarterly basis.
  • Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.
  • Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.
  • Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.
  • Ensures consistency of field installation and service activities.
  • Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.
  • Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.
  • Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results. 

Categories

Posted: 2019-08-07 Expires: 2019-09-18

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Install & Service Team Manager - 1913040

ADT
Riverside, CA 92501

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