27 days old

Inside Sales

Blu Site Solutions
Charlotte, NC 28269

Customer Service Representative- Inside Sales


Blu Site Solutions is a leader in the portable sanitation industry worldwide. We offer a wide range of career opportunities from entry level through well qualified professionals. Several locations throughout the Southeast from Florida to North Carolina allows professionals to join a growing organization with room for advancement. We offer competitive compensation with a benefits packages. Medical, dental, vision, life insurance, 401(k), paid vacation.


Blu Site Solutions is looking for professionals to join our growing team at multiple locations.


PRIMARY PURPOSE:  

A CSR is responsible for receiving calls from customers, outside sales reps, internal customers, entering orders, quoting, closing sales and coordinating accurate information between internal locations and departments. 


PRINCIPAL RESPONSIBILITIES:

Responsible for receiving calls, making prospecting calls, processing orders, quoting and closing sales over the phone.  Upselling, follow up, lead passing and coordinating a high volume of daily transactions is required.  Working with Sales, Operations, Billing and Routing is a primary responsibility of the job.  Providing a high level of customer service with integrity is paramount.


Maintain detailed knowledge of the Companys available services, pricing structures and offer additional services to existing and potential customers to grow revenue and contribute to Company goals and objectives.


Complete required service agreements, Sales Force entries, and other paperwork in a timely manner and in compliance with Company policy. Coordinate with departments within the company to ensure customer service request are handled accordingly to policy and in a timely fashion.  Act as intermediary between customers, sales, operations, and office to solve general inquiries & issues.  Provide weekly and monthly reports to management. Perform other sales related duties as requested by management.


SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.


QUALIFICATIONS:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE:

Associates Degree (AA) from two-year college or technical school and 2+ years related experience and/or training; or equivalent combination of education and experience.



Additional requirements:

Must be professional, self-motivated and possess strong computer skills (Microsoft Office)

Ability to achieve results. Service Industry knowledge a plus.


CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Drivers License and proof of current vehicle insurance. This position may have access to a company vehicle at times. If no company vehicle is available, the employee will be eligible for mileage reimbursement, as per current IRS guidelines.


PHYSICAL DEMANDS:   

The physical demands described here are representative of those that must be met by an employee to be able to perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move 25 pounds and up to 50 pounds. 


WORK ENVIRONMENT:   

The work environment parameters described are representative of those an employee may encounter while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this job the employee is exposed to outside weather conditions as well as indoor office environment. The employee is occasionally exposed to wet areas, airborne particles, and fumes of chemicals. The noise in the work environment is usually mild to moderate. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties required by the manager.


The statements used herein are intended to describe the nature and level of the work being performed by an employee in this position, and are not intended to be interpreted as a list of responsibilities, duties and skills required by an incumbent. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.



 

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Posted: 2020-11-07 Expires: 2020-12-07

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Inside Sales

Blu Site Solutions
Charlotte, NC 28269

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