6 days old

Infrastructure Senior Tech Analyst

Drive Infrastructure Senior Technology Analyst (Storage Administrator)is an intermediate level role responsible for assisting with Distributed storage and SAN fabric, and help with storage administration activities including configuration checks, ensuring availability and performance, capacity planning and management, support scheduled and emergency maintenance activities and security and compliance adherence

+ Create complex plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services

+ Drive Root Cause Analysis (RCA) post restoration of service

+ Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks

+ Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary

+ Provide technical/strategic direction and act as advisor/coach to lower level analysts

+ Responsible for overall operating system applications related to storage

+ Contribute to technical direction and strategic decisions

+ Has the ability to operate with a limited level of direct supervision

+ Can exercise independence of judgement and autonomy.

+ Acts as SME to senior stakeholders and /or other team members

+ To provide support for proactive and reactive for any issues pertaining to storage sub systems (SAN) and fabric to ensure optimal performance and availability.

+ Perform hardware capacity forecasting, planning and utilization monitoring; make recommendations on hardware and software enhancements to fine tune or update the regional operating environment

+ To analyze and apply patches / code upgrade and perform management tools upgrades

+ Conduct deep storage performance analysis, perform fine tuning and produce issue RCA report

+ Apply new technology and process to improve system operation, supportability, recoverability, availability and performance

+ Collaborate and work to develop technical solutions, plans and configuration, in response torequirements from Business and Application teams. Execute plan and improvements to completion

+ Ensuring security & compliant requirements are met, secure checks validation and perform Risk analysis and MCA

+ Interface with vendors to co-ordinate software and hardware problem resolution.

+ Provide technical support to both Application Support team and data center operation personnel

+ Ensure compliance to Citigroup Information Technology Management Policies (CITMP) and Standards

Additional Job Requirements/ Qualifications:

+ 12-15 years experience in managing storage and fabric with sound knowledge of storage hardware and system services (volume manager, file system, snapshot, replication, EMC, HDS, multipathing software, Brocade switches)

+ Experience in troubleshoot and performance tuning of storage

+ Information security knowledge.

+ Scripting and programming knowledge for storage operation automation and reporting.

+ Candidate with scripting / programming/web framework experience is preferred.(Python/Perl/JavaScript/Typescript/shell/PowerShell scripting /Angular /Vue /HTML /CSS)

+ Sound knowledge on: HDS VSP, NAS CDOT, EMC VMAX, Brocade FOS.

+ Candidate may be required to work in shift and/or extended hours including weekends

+ Ability to communicate technical concepts to non-technical audience

+ Ability to work with virtual and in-person teams, and work under pressure or to a deadline


**Job Family Group:**



**Job Family:**



**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Infrastructure Senior Tech Analyst


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