17 days old

Senior Outsourcing Strategy Advancement Professional (Remote)

Humana
Louisville, KY 40290
Description Humana is seeking a Senior Outsourcing Strategy Execution/Advancement Professional to join the Enterprise Shared Services Strategy team. The right person will: optimize business relationships with outsourced suppliers to maximize value to Humana and its customers; bring outsourcing expertise in support of multi-functional efforts to identify segment or Enterprise-wide service outsourcing and supplier opportunities; provide recommendations to business leadership as a subject matter expert in supplier sourcing and management; and support commercial auditing and performance optimization of supplier relationships within Enterprise Shared Services and the Enterprise service organizations. Responsibilities Primary Responsibilities + Work with Humana business and operational leads to optimize value to Humana and its members through development and execution of an Enterprise Shared Services outsourcing, supplier administration, and delivery strategy + Execute on strategy and business process outsourcing (BPO) planning, deployment, and management lifecycle for Enterprise level delivery across multiple lines of business and global suppliers + Support internal process improvement which allows for more efficient outsourcing of services + Audit, analyze and report value-based metrics related to delivery of outsourced services + Enable and support internal supplier advisory tools and delivery frameworks + Coordinate with the various Enterprise service teams to understand their requirements for service based supplier relationships and develop a strategy for Enterprise Shared Services to achieve those requirements + Define and execute support supplier strategies that include auditing, relationship management, optimization of contracted metrics (SLAs, KPIs, etc.), and development of strategic partnerships across numerous suppliers + Prioritize business needs that are member-facing in order to build best-in-class experiences for Humanas customers + Enable front and back office delivery to achieve stated service levels and operating requirements supporting 50M+ transactions annually at 50+ sites worldwide with 10+ partners + Creatively inform and drive requirements and service levels that create business value + Conduct contract-, invoice- and service-based audits of supplier relationships and sites + Interpret contract or other legal document language, as needed Required Qualifications + Bachelors degree or equivalent work experience + 4+ years of combined experience in outsourcing strategy and advisory, contract development, supplier negotiations, and supplier management across a variety of industry verticals; experience in contract/legal negotiation may be substituted, if applicable + Creative, "out of the box" thinking and approach + Exceptional analytical skills paired with creative problem-solving + Strong communication skills written and verbal + Strategic relationship management experience + Ability to work autonomously and make decisions for the team + Microsoft Office proficiency (Excel, Word, PowerPoint, Outlook) Preferred Qualifications + Procurement/supply chain buy-side contracting experience + Financial analysis and accounting experience + Six Sigma Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms when and where they need it. Our employees are at the heart of making this happen and thats why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request. <>

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Posted: 2019-10-02 Expires: 2019-11-17

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Senior Outsourcing Strategy Advancement Professional (Remote)

Humana
Louisville, KY 40290

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