9 days old

Identity Support Engineer (IAM) - LDAP, Linux

Atlanta, GA 30303

Innovate to solve the world's most important challenges
The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn€™t just about developing cool things. That€™s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Honeywell€™s Digital & Product Security (DPS) business believes in integrating security into all aspects of our business to protect the people, processes, and assets by which Honeywell achieves its greater mission. Advancements in technology, contractual and regulatory requirements, emerging threats, and Honeywell's growth worldwide continue to challenge all of us to ensure everything we do in business is secure.

We€™re seeking an Identity Access Support Engineer (IAM) to join our growing team of cyber professionals in Phoenix, AZ or Atlanta, GA.  This role will be responsible for providing world class operational support for our customers and troubleshooting issues with Directory Services, so that it is in line with the direction set by best practices and defined standards within Honeywell.

The Identity Access Support Engineer (IAM) will€¦

  • Serve as a subject matter contact for Directory Services under the IAM services portfolio
  • Working knowledge of LDAP and virtual directory services
  • Working knowledge of UNIX/Linux operating systems 
  • Understand how the service works from a business/end-user perspective
  • Have command of the service including its capabilities and proper use
  • Execute proof-of-concepts guided by Sr. Identity Engineer and Service Manager
  • Analytical/Decision Making Responsibilities
  • Demonstrated strong analytical skills and technical problem-solving skills
  • Ability to analyze and operate at different levels of abstraction
  • Ability to balance what is strategically right with what is practically realistic 
  • Evangelize optimal options based on documented best practices and standards
  • Maintain accurate and timely tracking of activities
  • Incident management
  • Manage incident lifecycle including ticketing and stakeholder interaction
  • Follow documented troubleshooting procedures for standard support situations
  • Escalate to and collaborate with tier 2 support (i.e., Sr. Identity Engineer)
  • Run book activities
  • Monitor the service from both a functional and infrastructure perspective
  • Execute service reports and gather/report metrics
  • Address service problems
  • Document changes and/or new activities
  • Works under supervision of the Sr. Cyber Security Manager, and interacts with Sr. Identity Engineer
    • Bachelor€™s degree in a computer-related field such as Computer Science, Computer Information Systems.
    • 1+ years supporting LDAP directories
      WE VALUE
      • RadiantLogic FID or OpenLDAP directory specific experience
      • Basic knowledge of Linux/Unix command line objects for account/group management
      • Experience with PingFederate or other federation service
      • Group Policy Management knowledge as it pertains to either Windows or Linux running SSSD
      • Understanding of LDAP structures such as schemas, object classes, and attributes
      • Understanding of Administrative model (how we manage objects)
      • Directory synchronization and replication
      • Working knowledge of MS Windows
      • Understanding of DNS & Networking
      • Experience with testing concepts and techniques
      • Bash or ksh scripting
      • Identity security best practices

        Additional Information
        • JOB ID: HRD90622
        • Category: Engineering
        • Location: 715 Peachtree Street, N.E.,Atlanta,Georgia,30308,United States
        • Exempt
        • Due to US export control laws, must be a US citizen, permanent resident or have protected status.