4 days old

IBI/MASS, SQA Sector Lead


Position Summary

Samsung Electronics Home Appliances is seeking a qualified IBI/Mass, SQA Sector Lead (Supervisor). This position is responsible for overseeing the operations of consumer satisfaction as related to quality assurance. Leads inspection processes of finished goods and materials, in addition to SQA reporting, and outbound warehouse audits.

Role and Responsibilities

  • Enhance market quality by updating IBI inspection checklists based on defect cases.
  • Oversee the implementation of countermeasures and verify effectiveness to improve market quality performance.
  • Manage mass inspection and rework alongside other departments.
  • Develop and implement quality plans, processes, and procedures to meet customer requirements for products and services.
  • Develop and oversee the Internal Audit schedule to ensure compliance for ISO Certifications.
  • Develop action items and tasks to improve rank in SQA rating in monthly evaluation by HQ.
  • Oversee and report SQA material including weekly reports and monthly submissions.
  • Crosscheck and report SCM/SDS warehouse processes as related to quality.
  • Develop and report quality training plans and progress for IBI Team.
  • Responsible for employee hiring and retaining/growing team members.
  • Conduct performance reviews of direct reports.
  • Build teamwork and synergy for Great Work Place.
  • All other duties as assigned

Skills and Qualifications

  • Education: Bachelor's degree in Business Management or Engineering required.

  • Experience: Minimum 2 years experience in management within manufacturing company (at least 1 years experience in home appliance manufacturing company preferred).

  • Knowledge: Recognize and enhance quality standards for project and products.

  • Skills: Supervision and management skills, analytical, statistical analysis, innovative, problem solving, risk management, decision making, collaboration, time management, driving force, ability to work in a fast-paced environment.

  • Global role that will work with HQ.

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).


Posted: 2022-05-13 Expires: 2022-06-12

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IBI/MASS, SQA Sector Lead


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