1+ months

IANA Services Specialist

ICANN - Internet Corporation for Assigned Names and Numbers
Los Angeles, CA 90012

Position Summary:

The Internet Assigned Numbers Authority (IANA) Department of ICANN is responsible for the operational aspects of coordinating the Internet’s unique identifiers and maintaining the trust of the community to provide these services in an unbiased, responsible and effective manner.

The IANA Services Specialist position is part of the team responsible for delivering the IANA Services. To do so, the IANA Services Specialist will exercise independent judgment and discretion to analyze and process requests from global stakeholders. Duties include, but will not necessarily be limited to, validating and analyzing the provided information; assisting with the preparation of informal and formal reports for ICANN and its global partners, and managing and maintaining documentation on the internal processes.

Key Responsibilities:

  • Independently process both routine and specialized requests from global stakeholders in one or more of the areas of responsibility in performing the IANA functions (i.e., Domain Names, Number Resources and Protocol assignments).All job duties will be performed with minimal oversight and supervision.
  • Validate and analyze request information to ensure it is consistent with key policies and procedures. Confer with subject matter expert if a request does not meet one or more criteria.
  • Validate that the received technical information is in compliance with the established technical requirements.
  • Consult with subject matter expert and collaborate on responses to IANA Services related questions.
  • Gather and analyze data for the purpose of preparation of formal reports to be published and disseminated at staff briefings and presented to ICANN stakeholders and partners. Be able to independently prepare formal reports after the training period.
  • Write internal reports related to specific requests.
  • Establish and maintain documentation pertaining to key internal IANA Services processes and suggest changes where appropriate.
  • Be available to process emergency requests during off-hours, as needed, with little oversight and supervision.
  • Other duties as assigned or requested.

Required Knowledge, Skills, and Abilities (KSAs):

  • Excellent verbal and written communication skills in English.
  • Ability to follow documented procedures while exercising independent judgment and discretion in analyzing requests.
  • Broad knowledge of and experience with the Domain Name System and fundamentals of Internet Addressing is preferred.
  • Prior international experience, as well as experience working in a multi-stakeholder environment, are preferred.

Education and Experience Requirements

  • A minimum of a Bachelor’s degree is required.
  • A minimum of two-year experience working in a professional environment is required.
  • Candidates with proficiency in languages in addition to English are strongly preferred.
Posted: 2019-08-21 Expires: 2019-10-25

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IANA Services Specialist

ICANN - Internet Corporation for Assigned Names and Numbers
Los Angeles, CA 90012

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