5 days old

HRSS AVP Business Process Senior Analyst

Tampa, FL 33603
**Responsibilities include:**

+ Managing projects ranging from expansion of the CERA application to new platforms (Internet and Mobile applications), to performing Business Process Re-engineering by integrating with other systems.

+ Project Management tasks, including:

+ Development of Project Plans: (Milestone identification, Progress Tracking, Status Communication to Stakeholders)

+ UAT management: Includes creation of UAT plans in coordination with Subject Matter Experts, and to be the point person for UAT on assigned tracks of work

+ Manage the Change Control process utilizing tools such as HP Quality Center, Service Now and JIRA on new development and ongoing business efforts. Candidate will also be responsible for communicating ticket priorities and status to stakeholders.

+ Requirements gathering for various sized initiatives utilizing different methods:

+ Facilitating workshops to allow brainstorming and problem solution analysis

+ Conducting Subject Matter Expert interviews either one-on-one or in a group setting

+ Devise problem solutions utilizing methods such as building business process maps and action plans

+ Write Business Requirement documents, review and approve Functional and Technical requirements written by Technology counterparts for assigned tracks of work

+ Liaison for CERA with the following teams:

+ Technology representatives

+ Business Operations Team

+ Functional Team

+ Senior Management

+ Report Creation

+ Utilize MicroStrategy and MS Access to develop Standard and Ad-hoc reports that will assist the Equity Compensation process

+ Assist CERA Project Manager with compliance oversight for the Equity Compensation Unit, including coordinating internal and external audits and to liaise with the HRSS Compliance team on new initiatives


+ Education: Bachelor degree or equivalent experience (MBA a plus)

+ Proficiency with Business Process Reengineering methodologies, requirements gathering, process mapping

+ 4-6 years experience in relevant field

+ Strong proficiency in MS Office tools (Word, Excel, PowerPoint, Project), and knowledge of Visio a plus

+ The candidate should be a fast thinker/quick learner, possess the ability to work effectively under pressure in a rapidly changing environment in order to meet deadlines

+ A strong attention to detail is needed

+ Candidate must have ability to work independently

+ Must have strong ability to lead discussion and influence outcome

+ Demonstrated ability to be a team player, with strong interpersonal and influencing skills

+ Excellent written and verbal communication skills

+ Must have highly developed organizational, problem solving, and prioritization skills

+ Experience with Equity Compensation Business desired, but not mandatory


**Job Family Group:**

Operations - Core


**Job Family:**

Business Planning & Analysis


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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HRSS AVP Business Process Senior Analyst

Tampa, FL 33603

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