9 days old

HPE Ezmeral Data Fabric (MapR) Platform Support Engineer - VP

Tampa, FL 33603
**About Citi:**

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. Well enable growth and progress together.

**About Our Team:**

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citis operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citis workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

**In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.**

The CTI Enterprise Analytics Services organization is actively recruiting for a HPE Ezmeral / Data Fabric (MapR) Support Lead Engineer with solid understanding and extensive hands-on experience on platform performance tuning, replication, patching and upgrades for large scale deployments. The candidate must have experience with all components of the Red Hat Linux, Data Fabric snapshots, volume mirroring and Hadoop ecosystem. Candidate will contribute to the support and enhancement of Operations and Engineering.


+ Must have excellent understanding HPE Ezmeral Data Fabric(MapR) functionality.

+ Lead & manage HPE Ezmeral Data Fabric global platform support team.

+ Create & manage High Availability platform environment.

+ Work with various enterprise engineering and support teams to analyze platform level integration issues.

+ Performing resiliency activities such as disaster recovery coordination from Production to Contingency site from platform support perspective.

+ Analyzing platform and application logs to find issues and work with appropriate teams to resolve.

+ Performing Incident/outage Management, pro-actively collaborate with Development and Infrastructure partners to identify and remediate stability risks.

+ Engagement with ITIL processes including Major Incident management, problem management, change management, etc.,

+ Drive Operational Excellence across platform stack to improve Operational scores across Incident, Capacity, Change, Resiliency, and Monitoring.

+ Ability to define and document procedural guidelines for various Support processes to strengthen support process.

+ Confidently handle outage communication with stakeholders in Business and Operations.

+ Strong Team Player and able to operate independently to navigate through teams for addressing complex issues and tasks.

+ Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

+ Guide/Coach junior team members to target higher standards in Support delivery.

+ Work collaboratively with Peer group and partners to accomplish organization goals.

+ Performs other duties and functions as assigned.


+ 8+ years overall IT experience.Must have 3+ years of experience with Big Data solutions, HPE Ezmeral Data Fabric (MapR) platform operations support

+ Must have experience with Red Hat Linux, UNIX Shell Scripting, Java, RDBMS (MySQL/Oracle), NoSQL, and ETL solutions

+ Must have experience with Kerberos, TLS encryption, SAML, LDAP

+ Experience in Cloudera distribution (CDH) and Cloudera Manager support preferred.

+ Experience with hybrid cloud architecture including exposure to public cloud platforms such as AWS, GCP, etc.

+ Experience managing vendor interactions for trouble shooting sessions, enhancement requests, and guiding vendor roadmaps to meet Citi standards and functional requirements.

+ Experience with designing platform that make use of enterprise infrastructure components such as storage, load-balancers, 3-DNS, LAN/WAN, and DNS.

+ Experience with concepts such as high-availability, redundant system design, disaster recovery and seamless failover.

+ Good interpersonal with excellent communication skills - written and spoken English.

+ Able to interact with client projects in cross-functional teams.

+ Good team player interested in sharing knowledge and cross-training other team members and shows interest in learning new technologies and products.

+ Ability to create documents of high quality. Ability to work in a structured environment and follow procedures, processes and policies.

+ Self-starter who works with minimal supervision. Ability to work in a team of diverse skill sets and geographies.

+ Exposure to Citigroup internal standards, policies and procedures is a plus (does not apply to external candidates).

**Must have - Technical Skills:**

+ Operational Support Experience in Red Hat Linux, Cloudera CDH, HPE Ezmeral Data Fabric (MapR)

+ Big Data technologies like HBASE, Hive, Spark, Impala, Cloudera Manager.

+ Python, Ansible, Unix Shell scripting

+ Scheduling Tools (Autosys/Control M)

+ ITRS Monitoring / AppDynamics / Elastic Search / Splunk


+ Bachelors degree/University degree or equivalent experience


**Job Family Group:**



**Job Family:**

Systems & Engineering


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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HPE Ezmeral Data Fabric (MapR) Platform Support Engineer - VP

Tampa, FL 33603

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