1+ months

Health Screener PRN \u002D Baytown (Evenings)

Houston Methodist
Baytown, TX 77520

Work Shift: Evening Shift (Actual hours scheduled to work may vary. Must be available to work any variety of shift hours assigned during the hours of 12:30 PM \ 11:00 PM). May also be given day shift hours (5:30 AM \ 8:00 PM, variety of shift assignments), when needed.

Work Week: May be required to work any day of the week, including weekends and holidays, as needed.


Job Summary

06/2020
JOB SUMMARY
At Houston Methodist, the Health Screener position is responsible for initially greeting and providing direct patient, visitor, volunteer, vendor and employee interaction of screening for specified symptoms using supplied equipment, i.e thermometer, in accordance with protocols set by Houston Methodist. This position will be trained to perform all necessary functions to maintain the responsibilities of the job. The Health Screener position requires the ability to be efficient and respond calmly in an emergency. This position also requires a professional appearance, friendly demeanor, strong critical thinking and communication skills as well as basic knowledge and familiarity with Houston Methodist policies and procedures.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS
oProvide personalized care and service by consistently demonstrating our I CARE values:
\INTEGRITY: We are honest and ethical in all we say and do.
\COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
\ACCOUNTABILITY: We hold ourselves accountable for all our actions.
\RESPECT: We treat every individual as a person of worth, dignity, and value.
\EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
oFocuses on patient/customer safety
oDelivers personalized service using HM Service Standards
oProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
oIntentionally rounds with patients/customers to ensure their needs are being met
oInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE \ 20%
1.Receives and greets patients, visitors, vendors and employees, in a professional and courteous manner, handling general inquiries as appropriate. (EF)
2.Provides contributions towards improvement of scores for employee engagement on hospital scorecard, i.e. peer\to\peer accountability. (EF)

SERVICE \ 30%
1.Using the provided thermometer, administers temperature readings and basic health screening questionnaire to each employee, patient, visitor and vendor as they enter the facility. (EF)
2.Using Houston Methodist procedures, provides guidance to any employee that has a temperature above CDC guidelines to the Employee Health Clinic. (EF)
3.Screens vendors per Houston Methodist guidelines. Screens visitors according to visitation policy. Utilizes tools to confirm visitor access for family members, not initially approved, to contact appropriate departments to determine patient visitation. (EF)
4.Notifies lead health screener to contact appropriate recipients and have picked up from screening area receipt of patient belongings or vendors parcels. (EF)

QUALITY/SAFETY \ 30%
1.Monitors employee and contract vendors/badge compliance for facility access. (EF)
2.Assists with end of shift procedures/duties, cleaning of equipment, packaging of screening station materials and storing in assigned area. (EF)
3.Wears appropriate level of Personal Protective Equipment (PPE) during all interactions. Adheres to policies/procedures as outlined in protocols for individuals that present with temperature or specific symptoms. (EF)
4.Follows hourly or, as needed, cleaning protocols for work area to include, tables, chairs, equipment, etc. (EF)

FINANCE \ 10%
1.Uses resources efficiently' does not waste supplies. Self\motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members. (EF)
2.Manages time effectively, offering support when experiencing low volume, to maximize time while at the screening station, i.e. projects, sorting. (EF)

GROWTH/INNOVATION \ 10%
1.Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on\going basis. Ensures own career discussions occur with appropriate management. (EF)
2.Offers suggestions to improve customer service and experience through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments. (EF)

This job description is not intended to be all inclusive' the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
oHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post\secondary education, etc.) preferred

EXPERIENCE REQUIREMENTS
oN/A

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
oN/A

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
oDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on\going skills, competency assessments, and performance evaluations
oSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
oAbility to effectively communicate with patients, physicians, family members and co\workers in a manner consistent with a customer service focus and application of positive language principles
oAbility to consistently delivers excellent customer service
oDemonstrates a strong commitment to practice all precautionary protocols set in place by facilities, CDC recommendations and government regulations along with social distancing guidelines, as appropriate
oWorks well in a team environment, as well as independently, with minimal supervision
oAbility to prioritize frequently, quickly shift tasks, and adapt to a rapidly changing environment
oAbility to communicate effectively and escalate utilizing problem solving and decision making skills
oBuilds relationships with supporting departments, i.e. Guest Relations, Security, Human Resources, Clinical Operations
oPossesses campus knowledge to support providing direction to patients, visitors, family members and vendors entering facility

SUPPLEMENTAL REQUIREMENTS

Work AttireYes/No
Uniform No
ScrubsYes
Business professionalYes
Other (dept approved) Yes

On\Call* No (for Non\Exempt or Exempt jobs)
*Note that employees may be required to be on\call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**
May require travel within No
Houston Metropolitan area

May require travel outside No
of Houston Metropolitan area
**Travel specifications may vary by department.

Please note any other special considerations to this job: __________________________


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity,national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor €“ priority referral Protected Veterans requested.



Company Profile

Houston Methodist Baytown Hospital, located 35 miles southeast of Houston, is the area\u0027s only full\service hospital offering specialized medical care for patients at every stage in life. This 257 licensed bed hospital with 18 operating rooms, and over 1,400 employees, brings Medical Center excellence and quality care close to East Harris and surrounding counties.

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Categories

Posted: 2020-09-14 Expires: 2020-11-18

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Health Screener PRN \u002D Baytown (Evenings)

Houston Methodist
Baytown, TX 77520

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