7 days old

Group Manager - Digital Reporting Analytics Lead

Irving, TX 75062
The Retrospective Intelligence team in US Personal Banking Analytics aims to transform performance calibration analytics and reporting across the business to enhance insights for business decision making. It looks to leverage analytical sophistication, latest data analytical capabilities to create highly insightful analytical reporting and insights to influence customer engagement and business strategy. We are looking for a motivated analytical professional to join the team to drive digital reporting and insights. Candidate should have a strong understanding of digital domains and features. Be able to understand feature launches and set up reporting to track digital and mobile website/ app/page/offer performance. Have sophisticated skillsets to do insightful analytical interpretation of digital data using varied set of digital and analytical tools.

Should be passionate about the Analytical reporting space and staying abreast of digital developments.


+ Incumbent will be responsible for driving and delivering reporting analytics for the retrospective intelligence team specifically in the digital space.

+ Will have to have with product and domain owners in digital team and set up tracking for new features launches, so the right performance data can be analyzed for insights and recommendation.

+ Will have to drive hands-on analytics with large and complex data sets across data platforms (adobe, glassbox, SAS data sets) to evaluate, recommend and set up digital reporting frameworks that will help business calibrate strategic priorities.

+ Must have the ability to create dashboards and analyze insights to help business performance in various reporting domains.

+ Will also be responsible for reporting governance and controls procedures, as it forms a key part of operational delivery for reporting.

+ Must be a self starter with initiative, drive and a passion for analytics to drive performance.

+ Must have the ability to work with multiple groups of stakeholders including digital product managers, technology, data and offshore delivery teams.


+ 12-15 years of experience

+ Working experience in the digital Analytics field in Financial/Credit Card industry or technology industry

+ Ability in strategic thinking and the ability to frame business problems

+ Excellent analytical, technical and/or statistical skills with proven ability to translate large volumes of data

+ Must have demonstrated ability in data retrieving and manipulation as well as proficient analytical /data reporting skills

+ Proficient experience in:

Reporting/charting using Adobe Analytics/Site Catalyst

Building workspaces, creating segments using technical specifications/tagging

Working on SAS/SQL, Teradata, Excel, VBA

Exposure to BigData /Hadoop/Hive/Python/PySpark

Exposure working on Clickstream, glassbox

+ Should be familiar with visualization tools like Tableau and preferably have hands on experience.

+ Highly adept in Microsoft Office including excellent MS Excel/ PowerPoint skills to develop analytic presentations and highlight insights.

+ Strong project management skills/ involves working across time zones with remote teams. **Education:**

+ Bachelors/University degree, Masters degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


**Job Family Group:**

Decision Management


**Job Family:**

Business Analysis


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Group Manager - Digital Reporting Analytics Lead

Irving, TX 75062

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