14 days old

Graphic Communications Client Manager - 19003846

Affiliated Computer Services
Santa Ana, CA 92701

The primary objective of the Graphic Communications Client Manager (GCCM) is to achieve revenue and profit growth targets.  The GCCM is responsible for client satisfaction and loyalty to the Xerox brand within their territory and works with a diverse group of internal and external stakeholders to optimize account penetration and contract retention.

Sales Executive with significant leadership and responsibility to drive results.

Primary Responsibilities:

Engage accounts at all levels (including VP and C-level) to understand strategic objectives and operational priorities and communicate Xerox value proposition.
Grow profitable revenue by introducing new services and solutions to solve clients business problems and/or capture new opportunities
Develop, communicate and lead execution of a strategic business plan that supports achievement of revenue and profit growth objectives.
Understand account P&L and manage to opportunity areas
Pursue and capture complex, strategic opportunities
Leverage all Xerox channels as appropriate to optimize account penetration
Ensure successful resolution of customer satisfaction issues
Lead RFP/RFI response activities
Engage and collaborate with pricing and contracting resources to propose, negotiate and close large and complex contracts
Ensures financial governance processes are adhered to for all new and renew opportunities.

Leverage Focus Executives, Industry Marketing and Alliance Partnerships to expand client relationships and identify new opportunities.

Xerox Corporation (NYSE: XRX) is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand whats at the heart of work and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe in more than 160 countries our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace.

Learn more at www.xerox.com and explore our commitment to diversity and inclusion!


Minimum     Bachelor's Degree
Preferred     Master's Degree  MBA Preferred

Professional Certifications:
Minimum      Lean Six Sigma Yellow Belt Certified
Preferred      Green Belt certified or in the process of achieving certification

Candidate Background: Skills, Knowledge & Ability: minimum requirements:
Established  track record of achieving revenue and booking targets
Demonstrated ability to manage & develop senior client relationships
Demonstrated ability to Lead  and manage  multiple, long and complex selling cycles
Possess a significant level of industry knowledge and end-to-end business process expertise
Possesses strong business and financial acumen (skilled in interpreting client financial statements)
Established track record of being profit focused and accountable for results
Ability to analyze performance metrics, risks, and controls
Strong negotiation skills.
Superior knowledge of Xerox Services and Solutions desired
Knowledge about Information Management processes and tools
Possesses strong interpersonal and teamwork skills
Able to demonstrate self-initiative and results orientation

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job Regular
Primary Location United States-California-Santa Ana
Unposting Date Sep 30, 2019, 3:11:30 PM
Virtual/work from home? false


Posted: 2019-10-02 Expires: 2019-11-13

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Graphic Communications Client Manager - 19003846

Affiliated Computer Services
Santa Ana, CA 92701

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast