1+ months
2018-05-232018-08-19

Global Service Trainer - LIMS(Laboratory Information Management System)

Abbott
United States Of America : Remote

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Position Summary

Delivers and develops on-site product and skill training for LIMS (Lab Information Management Systems) and/or Information Technology infrastructure customers and/or employees within the Commercial Service organization. Provides feedback regarding effectiveness of training programs and makes recommendations to increase effectiveness and efficiency. Will travel up to about 30% globally. This position can be based in Dallas, TX (ideal) - or - for qualified candidates based outside of TX, remotely within the USA.

Additional Main Responsibilities

Delivers and develops training strategy and plan to support LIMS (Lab Information Management Systems) customer and/or employee training including front-of classroom and field observation activities.

Acts as central point of contact for new employees and liaison to training program managers.

Supports training events and courses for new employees and existing employees, including class, people, strategy and business, incorporates feedback to continually improve program.

Accountability/Scope

This position has training responsibility for training associated with LIMS (Laboratory Information Management Systems integration within the laboratory setting for customers and employees . Will be expected to apply proven training experience from the LIMS (Lab Information Management Systems) software industry in conjunction with related IT infrastructure experience.  Technologist background in managing and training Lab operations personnel or managing Quality Lab personnel. 

It includes oversight of employee performance during new hire training.

Qualifications

4-year Bachelor’s Degree preferred or relevant experience demonstrating the equivalent skills. Minimum 2 years of related experience   At least 2 years’ experience in a field based sales/service/support role necessary. Must understand basic learning principles and adult learning theory. Presentation skills, and consultative skills necessary. Must have diagnostic product knowledge. Must have a demonstrated, proven track record of driving for results.


Job Family: Sales Support & Administration
Division: ADD Diagnostics
Additional Location: United States of America : Remote
Travel: Not specified
Medical Surveillance: No
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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Global Service Trainer - LIMS(Laboratory Information Management System)

Abbott
United States Of America : Remote

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