13 days old

Global Senior Analyst - SAP Field Service Management

Danaher
Thane, MH 400610

Global System Analyst €“ SAP C4C Service

Danaher, is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and industrial solutions. Our globally diverse team of 59,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.5B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20 years.

Pall Corporation is a global leader in high-tech filtration, separation, and purification, serving the diverse needs of customers across the broad spectrum of life sciences and industry. Pall Biotech provides cutting-edge solutions for customers who discover, develop and produce biotech drugs, vaccines, cell therapies and classic pharmaceuticals. Our advanced medical technologies are often a patient€™s last line of defence from dangerous pathogens. And our food and beverage products provide critical protection from contaminants during various manufacturing steps. Pall Corporation Head Quartered in New York US is the worldwide leader in filtration, separation and purification technologies to the Biopharmaceutical Industry. Pall Corporation has been partnering with customers for over 60 years helping them to solve their most critical and difficult fluid management challenges.

Pall today helps its customers to increase product quality, yields and efficiency, meeting regulations, remove barriers to innovation. Our commitment is to continuously enhance our ability to provide customers with the most effective Total Fluid Management SM solutions to help ensure their success. Pall Corporation has two business verticals: Life Science & Industrial.

In Life Sciences, our products are used from the earliest stages of discovery and development of drugs, through production and delivery of therapies for the prevention, diagnosis and treatment of diseases. Our unique capabilities come from a strong blend of Biopharmaceutical expertise, leading technologies and customer support. We provide reliable and fully integrated solutions for design, manufacture, sales and servicing of our disposable products as well as complex engineered systems and package units.

Pall Life Sciences handles all filtration, separation and purification applications from bulk preparation and synthesis to biological and biotech-based production of active ingredients, to downstream processing and formulation and final filling of products.

Come join our winning team.

Position Objective:

The Global SSD Senior Analyst (C4C Service and FSM) €“ will be primarily responsible for the development in SAP C4C Service/Field Service Management. Reporting to the IT Technical Manager Solutions & Service Delivery, this role will be responsible for the global C4C and SAP FSM continuous improvement new functionalities implementation and administration of existing information technology solutions. The key objective of this position is to deliver the projects and C4C/SAP FSM enhancements through solutions and services related to SAP CX platform ecosystem. The Candidate will be responsible for delivery SAP CX Developments / Configuration but also capable to understand business needs and translate into SAP C4C Service techno-functional solutions. Also, is required to work collaboratively across various functions while leveraging a strong global delivery framework to continue to deliver value at a lower cost to serve

Key Responsibilities

  • Understand and Delivery & Techno-Functional solutions and services in SAP C4C Service and SAP FSM\t
  • Collaborate regularly with the other SAP CX functional, Business and SAP teams to help deliver solutions and maximize the value of our investment in strategic SAP CX.\t
  • Delivery Techno-Functional Projects that require planning, execution the development objects for C4C and SAP FSM. Functional solutions working along internal and external resources.\t
  • Ensure ongoing operational support of current applications while assisting in the management of the development lifecycle and delivery of programing solutions\t
  • Advocate and enforce applicable standards, policies, procedures and development management best practices in the implementation and/or maintenance of IT Applications.

    Skills/ Desired Characteristics

    • Techno-Functional experience with SAP CX Products e.g. SAP C4C and SAP FSM (Core systems)\t
    • Hands-on configuration and support experience in SAP C4C and SAP FSM (Core systems)\t
    • Experience in developing custom objects in SAP CX platform.\t
    • Experience in analyzing and designing CRM related processes\t
    • Experience in HCI would be advantageous\t
    • Expert Understanding SAP CX interfacing with other SAP solutions including ECC Core\t
    • SOX environment experience\t
    • Ability to collaborate in a cross-functional team environment\t
    • Familiarity with formal change management and System Development Life Cycle Systems like Clarity\t
    • 8+ years in Information Technology, Business Systems, delivery and customer facing roles\t
    • Expertise working with global team€™s key internal stakeholders\t
    • Outstanding soft skills including excellent communication skills\t
    • Bachelor€™s degree in engineering or computer science, information systems or related field\t
    • Strong analytical, interpersonal, organizational and interpersonal communication skills\t
    • Global working environment with occasional conference calls during evenings & weekends and flexibility to work with overlap on US time zone.\t
    • International Flexible travel required, up to 10% possible

      Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The €œEEO is the Law€ poster is available here.

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Posted: 2020-05-21 Expires: 2020-06-20

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Global Senior Analyst - SAP Field Service Management

Danaher
Thane, MH 400610

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