9 days old

Fulfillment Specialist

CommonWealth Central Credit Union

San Jose, CA 95124

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Fulfillment Specialist:

We are currently accepting applications for a full-time Fulfillment Specialist located at our corporate office.

As a Fulfillment Specialist, your major responsibilities will include:

Processing Various request from branch offices, support departments, the Call Center team and/or

member received by internal systems, fax, email, or regular mail.

Supporting branches and departments with inquiries related to internal systems such as bill payment,

online statements, and general online banking inquiries.

Responding daily to member inquiries via online banking secure messaging.

Assisting members via Live Chat communication channel; including both general correspondence on

website and account specific inquiries through online banking.

Performing research and document searches, using system tools such as the imaging, plastic cards

and check imaging systems.

Performing various administrative support duties including but not limited to verifications of deposit,

enrolling members in online banking, processing payoff request, print/mail cashiers checks, preparing

temp checks and verify Deluxe Check orders that require approval.

Our ideal candidate will possess six months to two years of similar or related experience, outstanding customer service skills and excellent written and verbal communication skills. Previous experience in a credit union or bank a plus.

For immediate consideration, apply today!

CommonWealth is an Equal Opportunity Employer.