12 days old

Fraud Risk Officer (Fraud Operations Controls)

Jacksonville, FL 32232
The Fraud Risk Officer will sit within the Operations Vertical of the Global Fraud Prevention team and interface with Business Control partners to lead and support Risk and Control activities. This role will be responsible for the orchestration and coordination of Policy compliance, Issue tracking and closure, and deliverables related to assessments/audits and other initiatives as required by the business.


+ Liaise between Control teams and the Operations Vertical leadership team in a Subject Matter Expert (SME) capacity to ensure timely and accurate completion of Risk and Control deliverables.

+ Leverage robust functional knowledge of the Operations Vertical to ensure proper applicability and comprehensive execution of Risk and Control related deliverables.

+ Engage with cross-functional partners including Citi Business Operational Risk Control (CBORC), Global Independent Fraud Risk (GIFR), Independent Compliance Risk Management (ICRM) and Internal Audit (IA) to ensure alignment with process risk and control objectives.

+ Track and monitor activities and requirements associated with issue management, thematic audit or review assessment trends (internal audits, quality assurance reviews, operational risk reviews), operational risk management (including MCA), compliance related concerns (including regulatory impact mapping or RIM), and other initiatives as defined by the business.

+ Direct the communication of status, issue, and risk disposition to all stakeholders, including GFP leadership and Risk and Control Partners, on a timely basis.

+ Prepare executive summary materials for executive forums including monthly operating reviews and other formal routines.

+ Keep abreast of operational processes and requirements to support Risk and Control objectives.

+ Ensure adherence with quality standards pertaining to Risk and Control activities.


+ 5+ years of applicable experience

+ Proficient with the Citi iCAP system and Issue Management Standards

+ Audit experience preferred

+ Experience with Cognos is a plus

+ Extremely detail-oriented

+ Demonstrated intellectual curiosity

+ Good written and verbal communication skills, with ability to connect overarching Risk and Control objectives with tactical execution

+ Strong prioritization skills, able to identify the most critical work

+ Ability to multi-task and work against tight deadlines

+ Ability to make decisions independently with minimal guidance from management

+ Holds himself/herself and others accountable


+ Bachelors/University degree, Masters degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


**Job Family Group:**

Risk Management


**Job Family:**

Fraud Risk


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Fraud Risk Officer (Fraud Operations Controls)

Jacksonville, FL 32232

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