Foxboro IA Site/Service Engineer - 006F5O
Description
!*!
Schneider Electric has an opportunity for a Foxboro IA Site/Service Engineer n our OKC/Tulsa location.
Do YOU want to be a highly visible customer support through the performance of on-site
installations? You'll get to support through the performance of on-site installation,
as well as overseeing any necessary diagnoses, troubleshooting, service, and
repair of complex equipment and systems.for an industry leader . Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 135,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Great people make Schneider Electric a great company. You'll provide
highly visible customer support through the performance of on-site
installation, as well as overseeing any necessary diagnoses, troubleshooting,
service, and repair of complex equipment and systems. Checks out and approves
operational quality of system equipment. The employee needs to have
the ability to instruct customers in the operation and maintenance of their
systems. The employee Serves as company liaison with customer on administrative
and technical matters for assigned projects. This job may include any aspect of
field support, and is not limited to system hardware and software, PCs, and
networking/wireless networking. The employee needs to mentor other employees when
requested. Perform other duties that are assigned by management.
ESSENTIAL FUNCTIONS:
- Manage Customer contracts by performing preventative
maintenance visits, documenting / delivering reports and provide onsite remedial
support.
- Ensure that the customers system is updated to the
latest software, quick fixes, and hardware.
- Prepare upgrade plans for the customers systems.
- Provide field Beta testing in region and provides
feedback as required
- Follow all technical procedures and tools for Global
Service
- Provide technical review of orders for clients and any
other proposals that are requested to perform.
- Analyze technical risk of expansion projects and
upgrades
- Identify deficiencies in products and procedures which
affect customer satisfaction, recommending solutions/workarounds
- Provide technical assistance to meet required company
objectives of quality and customer satisfaction.
- Attend technical training that includes systems and
instruments, as well as application, process control, communication, and
safety.
- Provide data as requested for any reports to assist
management in decisions pertaining to customer satisfaction, sales
marketing, engineering, quality control, support, and employee
satisfaction.
- Support Sales as required and directed by Regional
Service Manager to secure orders and service agreements.
- Understand and enforce Invensys contractual obligations
on major projects and insure customer satisfaction.
- Handles overall technical responsibilities for one or
more projects, including project specification, functionality,
testing and commissioning.
- Perform system testing, factory acceptance testing
(FAT) and develop test documents
- Document preparation and obtain customer's approval per
document specification and schedule
- Coordinate with factory for product related issues and
resolve.
- Respond to field technical questions and enquiries from
customers in a timely manner.
- Refer customer requests to company specialists
(consultants) as required.
- Assist sales personnel with resolution of customer
responses.
- Attend bid review meetings as required by sales staff
and management.
- Site start up and commissioning systems
- Work in a team environment in leadership position as
well as a contributing member
- Work with GCS (Global Support Center) team as required.
!*!We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if:
Do you have a recognized Degree in Engineering, Engineering Technology,
Computer Science or Process Control is
desirable.
Military experience is also a positive.
At least 2 to 5 years of related experience, including industry
knowledge is advantageous
Familiar with the products and services within the Oil & Gas,
Power Generation and Chemical industry.
Knowledge of Foxboro IA, Wonderware, is advantageous.
Knowledge of HMI software, PLCs, DCS system and field
instrumentation is preferred.
Team player with good leadership and communication skills and able
to travel when required
Strong analytical & logical ability, possess of good judgment,
negotiation and interpersonal skills.
Detail-oriented, forward looking and good leadership abilities
Innovative and dynamic with effective communication skills,
especially in inter-cultural aspects
Able to travel at a moments notice.
Over 65% travel in the local area. (Surrounding Kansas / Tulsa area).
May require some out of state and overseas travel.
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k) match, and more. Click here to find out more about working with us:http://se.com/us/careers. We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. Were recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversityare seen asa real value for the company. See what our people have to say about working for Schneider Electric.
Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies:Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability.
Primary Location US-Oklahoma-Oklahoma City
Schedule Full-time
Unposting Date Feb 12, 2021, 6:59:00 AM
|
|
