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Innovate to solve the world's most important challenges
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell€™s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.
Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Key Responsibilities
€¢\tValidate customer request
€¢\tEducate customer and field technicians
€¢\tWrite documentation used by field technicians
€¢\tEnsure Right and Fast Delivery
YOU MUST HAVE
€¢\tBachelor's degree
WE VALUE
€¢\tPrevious industry experience
€¢\tPrevious technical/installation experience
€¢\tPrevious customer service experience
€¢\tGood written and oral communication
€¢\tAdvanced Degree
€¢\tGood presentation skills
Job Location: Demopolis, AL
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Additional Information
- JOB ID: req367890
- Category: Customer Experience
- Location: HON LOC NOT AVAIL IN STATE,Alabama,Alabama,99999,United States
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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