4 days old

Field Service Engineer (f/m/d)

Danaher
Dreieich, Hessen 63303

Our Engineering department is looking forward to welcome a

Field Service Engineer/Technician (f/m/d)

To strengthen our team we are looking for an independent, enthusiastic and experienced Field Service Engineer/Technician. As part of our Service Team you will be working both from our office and on-site with our customers throughout Europe. In this role you will partner with customers to provide technical support and innovative solutions. Pall Service partners with our clients to get the best from our broad range of Life Science instrumentation platforms in GMP environments. We measure our success in terms of Safety, Quality, On-Time Delivery, and Customer Satisfaction. We need professional, motivated, friendly, independent, and technically savvy Engineers who do what it takes to take care of our customers and represent our high standards.

You will be responsible for:
  • Calibration, preventative maintenance and repair of electronic instruments at customer sites Mainly in Germany but possible throughout Europe, Middle East and Africa.
  • Build and manage relationships to delight our customers.
  • Timely input and updates to service records, reporting, etc.
  • Work closely with Product Support and R&D to improve our customer solutions.
  • Lead schedules, spare parts, quoting, billing, and collection of customer feedback.

    Training and Certification
    • As Pall continues to develop new technologies and solutions, we expect our service Engineers to keep up to date and broaden their skills, especially in Biopharma and single use technology environments.
    • Opportunities for training and career advancement include: Lean, software systems, Business Process Improvement, New Product Development (R&D), management and Sales.

      Ownership, Responsibility and Accountability
      • We reward professionals who really commit to serve our partners and being a strong member of our team.
      • We are building a Service Management System (SMS) to drive operational excellence.
      • We expect everyone in the team to respond to our customers€™ needs quickly and with minimum overhead. Our team takes ownership, to drive to solutions for our customers.

        Qualifications, Work Experience, Skills and Requirements
        • BTEC, ONC or HNC in Engineering or five year€™s equivalent work experience / military training.
        • First years experience maintaining scientific research instruments, metrology, analytical measurement, medical devices or similar optical / electro-mechanical systems.
        • Bachelor€™s Degree in Engineering, science or related field is desirable but not essential.
        • Previous service experience and knowledge is desirable, preferably in the biotech industry.
        • Good documentation practice and basic knowledge/understanding of GMP.
        • Experience with Proprietary software systems, Databases, Laboratory Information Management Systems, etc., an asset.
        • Clean driver€™s license required and a valid current passport, with the ability of unlimited travelling across Europe
        • Proficient in English, and German

          Interested? Join the PALL Team!

          If you would like to explore this opening further and find out more about our salary & benefits package, please do not hesitate to contact us!

          Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The €œEEO is the Law€ poster is available here.","industry":"Biotechnology

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Posted: 2020-05-21 Expires: 2020-06-20

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Field Service Engineer (f/m/d)

Danaher
Dreieich, Hessen 63303

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