3 days old

Field Operations in Charge

Tower A, Dubai Media City

Position Summary

To take overall responsibility of Field Operations as a part Leader

Role and Responsibilities

  • Lead Sales Conversion Initiatives through Service
  • Coordination with Distributors & Service Partners for sales and service support
  • Identify sales opportunity from Service experience
  • Evaluate the Service Network as per customer contact point
  • Analyze Service performance in terms of speed, quality, cost and customer satisfaction
  • Negotiate Service Contract with the partners top Management and sign as per Samsung guideline
  • Lead regular Business Meetings with partners and have synergy with Samsung/ Partners operations
  • Market sensing to know latest Business/ Service trends and prepare plan to have superior status in terms of Customer Satisfaction
  • Remain updated about Consumer Protection Law/ Tax, Customs law of each GCC country and prepare Service Operations/ Invoicing/ Logistics in advance to comply with it

Skills and Qualifications

Qualifications & Experience:

  • Bachelor degree from a reputed college
  • Expert in MS Office (PPT)
  • 5+ yrs experience in Sales/ Marketing/ Service/ Finance with a reputed Consumer Electronics Company
  • Currently working in GCC/ Existing GCC working experience is an advantage
  • Good networking with the local industry

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).


Posted: 2022-05-13 Expires: 2022-06-12

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Field Operations in Charge

Tower A, Dubai Media City

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