1+ months

Enterprise Communications Administrator - 59484

Northwell Health

Staten Island, NY 10301

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Job Code

59484

Job Description

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Monitors communications technology deployments, which include planning and overseeing installation, maintenance, and day-to-day operational support of applications and devices.

Job Responsibility

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Monitors communications technology deployment; creates and manages processes to ensure projects are delivered within budget and on schedule.
Monitors the application databases; creates processes for maintaining data integrity and works with clinical departments to keep users, groups, and address book entries up to date.
Monitors devices including maintaining accurate inventory records, managing Return Material Authorization (RMA) and spares pool.
Establishes and develops training processes, in conjunction with device vendors, for new and super users.
Provides on-site support for reporting and resolving end-user issues including equipment, database, and training; reports technical issues to appropriate vendor/support organization and collaborates with technical support to resolve issues.
Reviews utilization reports with customer stakeholders (users); identifies opportunities for performance improvement and implements same.
Develops and administers end-user satisfaction programs through satisfaction surveys.
Perform operational and project management tasks, as assigned.
Assists in making recommendations on new equipment/devices; may review service contracts, as assigned.
Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

Bachelor's Degree required, or equivalent combination of education and related experience.
1-3 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).