1+ months

Eloqua Systems Administrator

Cengage Learning
Boston, MA 02133
**.** **Do you dare to reinvent the future of education?** At Cengage, we're building a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you'll help transform the way people learn about our products. Collaborating with the best of the best, you'll feel challenged and inspired to do breakthrough work. **Are we right for you?** We set the bar higher by bringing our unique talents and points of view to the table every day. We're curious and comfortable with change and are willing to take risks to transform education for the better. Most importantly, we put learning first with everything we do. We also offer a fun, challenging, and rewarding environment with the opportunity to work with some of the most talented people in our industry. Together, there's no limit to what we can imagine, create and innovate! **What You'll Do Here:** Cengage is seeking a driven, marketing systems administrator to support our marketing technology stack. To be considered for this role, you should have recent hands-on experience working with Oracle Eloqua, ideally with experience as an Eloqua System Administrator. In this role you will serve as our lead system administrator for our digital asset management and video technology services, among others. This role will report to the Director, Marketing Technology Operations, and will work closely with the business process owners within Cengage's Marketing Operations, Marketing Automation, and Global Technology business teams. Eloqua system administration is at the core of this position. As our system administrator, you will inform and set best practices used by the Cengage global marketing and sales business units. Where you see the need for change, you'll be empowered to set a strategy for more effective processes and enhancements. You'll also own all Eloqua system integrations (both new and existing), including Salesforce (moving from a proprietary Siebel based CRM), and other marketing technology integrations. **Skills You Will Need Here:** The successful candidate is an experienced, energetic, detail-oriented and highly analytical business analyst with experience in the sales and marketing functions of a high-tech software company. You should also be able to demonstrate the ability to interpret business requirements and translate them into process and systems improvements that can advance our CRM and Marketing Automation initiatives. Additional important attributes include: + Bachelors degree in business, mathematics, computer science or related field. + 5-10 years work experience as a business analyst (system administration) supporting a Sales/Marketing organization. + Experience supporting CRM and MA processes including lead management, lead nurturing/scoring, campaign management, content management, web analytics, sales pipeline and forecast management. + Hands-on application configuration experience with Eloqua Marketing Cloud + Must be comfortable analyzing data and solving problems. Experience configuring cloud applications is necessary. + Experience creating and executing unit, integration and user acceptance test plans is preferred. + Experience providing training and guidance on best practices to Eloqua users. + Strong and effective written, verbal and presentation skills. + Ability to collaborate with team business stakeholders at all levels. + Excellent organization and time management skills. **Job Locations** _US-MA-Boston_ **Posted Date** _3 weeks ago_ _(9/2/2020 12:18 PM)_ **_Requisition ID_** _2020-8662_ **_Job Function_** _Marketing_ Cengage is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengages EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Cengage is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

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Posted: 2020-07-10 Expires: 2020-10-23

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Eloqua Systems Administrator

Cengage Learning
Boston, MA 02133

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