1+ months

Licensed Inside Sales Agent (Health Insurance )- San Juan, PR

Humana
Blanding, UT 84511
**Description** The DMS Sales Agent conducts selling activities related to inbound calls inquiring about individual health plan products. The DMS Sales Agent work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. **Responsibilities** The DMS Sales Agent qualifies prospects and attempts to close sale. Arranges for field representative to visit prospect if sales are not closed. May originate calls from leads. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. **Required Qualifications** + Active Health Insurance Licenses in Puerto Rico (Highly preferred). Or, Provisional Licenses active. Any associate who is hired with Provisional Licenses has 180 days to acquire the regular licenses. In the event that DOI provides a testing date past the 180 days window, associates will need to inform their leader. Failure to comply will result in termination of employment. + Fully Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. If selected for the position, you will be required to take a Language Proficiency Assessment in English/Spanish. + Ability to connect meaningfully with customers to build emotional engagement and customer advocacy. Simplify complexity and integrate internal efforts to deliver an optimal customer experience. + **Schedule:** The ability and willingness to work 5 days per week, any 8-hour shift between the hours of 8 a.m. to 8 p.m. (including weekends and Holidays). Overtime and weekend work could be available during our peak season from approximately September - December/or mandatory overtime based on business needs + **COVID VACCINATION:** Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. **Preferred Qualifications** + Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance **Additional Information** **Scheduled Weekly Hours** 40 <>

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Posted: 2022-05-16 Expires: 2022-07-22

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Licensed Inside Sales Agent (Health Insurance )- San Juan, PR

Humana
Blanding, UT 84511

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