1+ months

Director, Technical Product Management

Capital One
Cambridge, MA 02139
1 Broadway (21026), United States of America, Cambridge, Massachusetts

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director, Technical Product Management

Director, Technical Product Management

At Capital One, we think big and do big things. We are a Top-10 bank by depositsa high-tech company, scientific laboratory, and a nationally recognized brand. Our products reach tens of millions of consumers and have been recognized by numerous prestigious awards for their customer-friendliness. Capital One was the first major bank to move to cloud computing and to publish APIs for the Open Banking future.

Tech Commercialization is at the forefront of this mission, bringing all our learnings of building and maintaining well managed environments to the broader world through software. We are here to productize software weve built, and sell it to other businesses to help them on their technical journey.

We are looking for a Product Leader who is imaginative, collaborative, and truly excited about building new, unique products and experiences. You will have the rare opportunity to demonstrate the product development capabilities of Capital One. The ideal candidate is resourceful, creative, analytical, passionate about exploring new ideas, and has great attention to detail.

Responsibilities include:

  • Taking a customer-back and evidence based approach to defining, executing, and delivering a product roadmap

  • Working with technical customers of a large platform at the center of the company

  • Engaging customers directly through a variety of channels to serve as the voice of the customer internally- identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated

  • Working in a cross-functional group - closely partnering with engineering, design, operations, finance and executive teams to bring a product to life

  • Drive the product management practice within the organization, defining expectations and commitments.

Ideal candidates will demonstrate:

  • Significant expertise in establishing and developing strong working relationships with all levels of associates and external parties, while maintaining appropriate levels of objectivity to their work

  • Ability to work efficiently and effectively in a start-up like environment, and adept at synthesizing a variety of technologies and capabilities into high quality products and applications that customers love

  • Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

  • Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of web APIs and their role in connecting the dots for a large enterprise.

  • Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases

  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives

  • History of teamwork and a willingness to roll up ones sleeves to get the job done

Basic Qualifications:

  • Bachelors degree

  • At least 5 years of product management experience

  • At least 4 years of experiences working with software engineering teams

  • At least 3 years of experience in people management


Preferred Qualifications:

  • Masters degree

  • 7+ years of experience translating business strategy and analysis into consumer facing digital products

  • 7+ years of experience in Agile or Lean product management methodologies

  • 5+ years delivering Software as a Service (SaaS), or web API-driven products to technical customers.

  • 5+ years of people management experience

  • 3+ years experience in human-centered product discovery methods, such as design thinking and service design

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Posted: 2020-04-01 Expires: 2020-05-31

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Director, Technical Product Management

Capital One
Cambridge, MA 02139

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