13 days old

Director, Research - Theatrical

Walt Disney Studios
Burbank, CA 91502

Director, Research - Theatrical

Job ID 692923BR Location Burbank, California, United States Business The Walt Disney Studios Date posted Sep. 03, 2019

Job Summary:

For the Theatrical Research team at the Walt Disney Studios, the moviegoer is at the heart of everything we do. We are charged with finding the best methods to understand our customers thoughts, feelings, and behaviors. We do this in pursuit of making our films the best they can be, and shaping marketing campaigns that will surprise and delight moviegoers around the world. As part of the Consumer Analytics and Insights team, you will join a dynamic group of research professionals who love movies, and are passionate about bringing the consumer voice into studio decision making every day. We are looking for a Director, Theatrical Research.

In partnership with the Vice President of theatrical research, this position leads the team responsible for managing primary quantitative and qualitative research studies on behalf of the Walt Disney Studios. The Director of theatrical research will lead quantitative and qualitative research initiatives on a global team, and ultimately serve as a key consumer and industry advisor to leadership.

Imagine a career with an organization that brings smiles to millions every day. Imagine working with people whose passion for what they do is simply indescribable. We are The Walt Disney Company, live with a rich legacy of innovation, entertainment, and lifelong memories. With our vast array of both businesses and professionals, youll have the opportunity to join a team thats beloved around the world, and to find out how it feels to love what you do. We invite you to discover for yourself why a career with Disney is the opportunity you˜ve been looking for.


  • Manage a host of primary research on releases from any one of the studios under the Walt Disney Studio Umbrella (20th Century Fox, Disney Live Action, Marvel, Lucasfilm, Disney Nature, Disney Animation Studios, Pixar Animation Studios and Blue Sky Studios), as well as originals content developed for the Disney+ Streaming Service
  • Lead efforts to synthesize findings from traditional research and digital/social listening to ensure one cohesive story is told about our films and moviegoers
  • Deliver strategically actionable insights and employ the communication technique or cadence that will be most effective to drive key decisions
  • Build and maintain a broad network of peers across the Walt Disney Company insights and analytics organization to ensure other divisions have access to the information they need to meet business goals
  • Direct quantitative and qualitative research projects from inception to completion, including study design, development of appropriate methodologies, vendor selection, project management, analysis, and report / presentation delivery
  • Must be comfortable articulating and sharing opinions on creative materials, whether films, series, trailers, or shorter-form content
  • Lead two direct reports, developing their growth and contributions to the team through instruction, coaching, encouragement, and maintaining an open dialog about personal performance and the performance of the larger team
  • Help build and manage a budget to support the research plan
  • Acquire and manage syndicated research products as required to meet the needs of internal stakeholders
  • Prioritize a multitude of simultaneously occurring research projects, and lead efforts to effectively manage resources within the team
  • Build and maintain excellent relationships with external vendors, ensuring that the team receives the best possible work on time and on budget
  • Stay abreast of current trends and new techniques in the field of market research

Basic Qualifications:

  • Quantitative and qualitative market research experience
  • Extensive quantitative and qualitative research background, either supplier-side, client-side, or some combination thereof
  • Entertainment market research experience, with an emphasis in film
  • Willing to travel domestically and internationally as needed
  • Exceptional research project management skills
  • Strong multitasking capabilities and the ability to work effectively in an environment of tight deadlines and constant change
  • Excellent written and verbal communication skills, including the ability to summarize ideas and issues to executive management
  • Strong attention to detail without losing sight of broader objectives
  • Ability to represent the Vice President, Theatrical Research in key stakeholder meetings
  • Flexible personality, quick learner and a strong, proactive work ethic
  • Must be able to work autonomously as well as part of a team, including in a supervisory role
  • Excellent organizational skills and the ability to meet deadlines
  • Computer literate with proficiencies in Word, Excel, PowerPoint, and Keynote

Preferred Qualifications:

  • 10 or more years of research experience
  • International Market Research experience preferred
  • Management experience preferred
  • Fluency and experience with digital/social KPIs preferred
  • Confident, self-motivated, and detail oriented
  • Analytical thinker who enjoys problem-solving
  • Strong business acumen
  • Intellectual curiosity and a passion for innovation
  • Organizational savvy, with the ability to read a room
  • Compelling storyteller
  • Willing to challenge traditional thinking
  • Superior social, collaboration, and communication skills
  • Strong builder of relationships and trust
  • Passionate consumer of content movies and series
  • Familiarity with the brands and franchises of The Walt Disney Company

Required Education

  • Bachelors Degree in Business, Marketing, Psychology or related field

Preferred Education

  • MBA or advanced degree in Market Research or Statistics a plus

About The Walt Disney Studios:

For over 90 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today the Studio brings quality movies, music and stage plays to consumers throughout the world. Feature films are released under the following banners: Disney, including Walt Disney Animation Studios and Pixar Animation Studios, Disneynature, Marvel Studios and Lucasfilm. The Disney Music Group encompasses the Walt Disney Records and Hollywood Records labels, as well as Disney Music Publishing. The Disney Theatrical Group produces and licenses live events, including Disney on Broadway, Disney On Ice and Disney Live!. Ours is a culture of innovation, inspiration and collaboration that brings together visionary artists, gifted technologists and savvy business minds to conjure up magical entertainment experiences for a global audience.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneys stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ABC, Inc., which is part of a business segment we call The Walt Disney Studios.

ABC, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.


Posted: 2019-09-05 Expires: 2019-10-12

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Director, Research - Theatrical

Walt Disney Studios
Burbank, CA 91502

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