1+ months

Director of Strategic Account Management - Hospitality

San Bruno, CA 94066

Join a team recognized for leadership, innovation and diversity

\rThe future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn€™t just about developing cool things. That€™s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?\r\r

\rThe Global Account Director (GAD) is accountable for overall account ownership, developing executive relationships, leading extended account team and growing global account incremental revenue while ensuring highest levels of customer satisfaction.
\rThe individual will lead and coordinate across all lines of business and board areas, orchestrating all the businesses around a single, clearly articulated medium- and long-term account plan.\r\r

\rThe role is ultimately measured by growth in overall orders, revenue and customer satisfaction.

Key Areas of Responsibility:\r\r

  • \r Overall account ownership
  • Formulate robust strategy, develop and deliver comprehensive business plans to address customer and prospect priorities, orchestrates and owns the medium and long-term execution of the account strategy, incorporating product, software, services, support/maintenance, partners and channels
  • Encourage innovation entrepreneurship spirit among the organization and constantly identify the new business winning opportunities and breakthrough initiatives; Becoming a strategic advisor on company's software, solution and digital transformations.
  • Follow a disciplined and programmatic approach to generate demand, pipeline and opportunities. Keep pipeline current and moving up the pipeline curve.
  • Ensures the alignment of virtual/global account team to deliver strategic business outcomes to the customer; Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
  • Work strategically to understand the customers business and provide them with new and different ways to push their thinking and provide with market differentiation
  • Develop long term C-level relationships, creates and manages a strong customer governance model and ensures assigned executive sponsor is appropriately engaged
  • Lead integrated account planning and ensures the HBT footprint is expanded with involvement of all relevant lines of business and strategic engagement with customers
  • Drive revenue growth across all HBT lines of business and services
  • Ensure operation excellence, set up rigorous and effective operating cadence, enable tools and performance management; develop and train sales, marketing or any other functions which could contribute to global account revenue growth.
  • Act as Honeywell ambassador and build positive image in local environment and strengthen government relations where applicable with support from Corporate General Affairs


    • Bachelor's degree
    • 7 plus years experience in combination of Enterprise Software Sales, Key Account management, and Business Development and consistent track record of exceptional software sales results with C-level clients
    • 5 or more years selling into the hospitality industry
    • 7 plus years with a proven track record of GLOBAL Strategic Account success with enterprise software and experience managing global and regional software accounts\r

      WE VALUE

      • Ideally B to B experience in technical diversified solution, manufacturing, mixed with digital experience is a plus; industrial/building industry domain expertise a plus
      • Exceptional communication skills and relationship at C level within Global industrial/building technology business; 
      • Demonstrable business experience in Sales or Consulting with complex building technology/solutions
      • Ability to influence at varying levels across the organization
      • Proven track record in negotiations
      • Excellent leadership & communication skills
      • MBA, Masters degree
      • International experience
      • Adaptable, tenacious and collaborative individuals
      • Ability to handle multiple priorities and navigate in a highly matrixed environment

        Additional Information
        • JOB ID: HRD104160
        • Category: Sales
        • Location: 1099 Sneath Lane,San Bruno,California,94066,United States
        • Exempt